- Report: #989835
Report - Rebuttal - Arbitrate
Complaint Review: Dermawand
Dermawand150 Stewart Parkway, Greensboro, Georgia Internet United States of America
Dermawand Deceptive Website Offer Internet
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Then they ask you to select many "bonus offers". One was a warranty. Since I've also read that the customers often complaint that the product works but sometimes breaks after 3 months but also this is supposed to be a "free" trial offer with "free" shipping and no billing to my credit card until after thirty days I decided to get the one year warranty because I may return after 30 days anyway.
The website automatically checks the life time warranty then when you go to confirm your shopping cart there is not way to change anything. I gave them the benefit of the doubt that the web design was poor and it was New Years day and no one was there to answer my calls so I sent them an email to customer service and gave them 24 hours to respond. I asked them to adjust my invoice to reflect their website offer and there has been no response.
This report was posted on Ripoff Report on 01/02/2013 08:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dermawand/internet/Dermawand-Deceptive-Website-Offer-Internet-989835. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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