- Report: #710622
Report - Rebuttal - Arbitrate
Complaint Review: Dermitage Skin Care
Dermitage Skin Care5300 Ontario Mills Parkway, Unit 400 Ontario, California United States of America
Dermitage Skin Care ....STILL RIPPING CONSUMERS OFF WITH NO FEAR OF RETRIBUTION.... Ontario, California
The method of advertising Dermitage uses is illegal. They don't give clear and precise instructions as to the fact they do not send samples .. they send the actual product which YOU are required to return within 14 days from purchase!! (It's not that you have 14 days to try the product and then return it.. you have 14 days to a) receive the product (subtract 5-6 days from ordering); b) use the product to decide whether you want to keep it and pay the $90 instead of the $6 S&H (3-?? days); c) call the company to obtain the REQUIRED RETURN CODE NUMBER so you can return the product (depending on whether you can get through via the phone number included, it could be 10 days); d) ship the product back to the company (3-4 days and make sure it's certified, return receipt).
I had browsed various websites and there were some with very positive reviews on the product. In fact, the one I found was interesting in that it did not allow any responses or comments. It was obviously a planted website placed online by Dermitage. Some other sites where I left complaints had 1 or 2 people coming on to do "rebuttals" of the complaints - on not just mine - which were totally RUDE and OBNOXIOUS and obviously placed there by representatives of Dermitage!!
NOW I REMEMBER to check out www.ripoffreport.com if I have any concerns or am unfamiliar with a company!! The consumer, especially these past few years, has lost all their protections they worked so hard to garner in the first place. The government allows credit card companies to shorten their turn-around times, increase their late fees, increase their interest rates.. and those of us who do not feel comfortable paying online are charged with "late fees" and cannot prove the payment arrived on time unless they spend and extra $4 to have the payment certified, etc. (The "late fee" trick has been on-going for a number of years.)
One notice of "late fee" and your credit rating goes down. You are invited to dispute the notice, but try it and see if it helps!! (Silly, naive consumers... life is no longer in any way "fair")
This report was posted on Ripoff Report on 03/26/2011 04:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dermitage-Skin-Care/Ontario-California-91764/Dermitage-Skin-Care-STILL-RIPPING-CONSUMERS-OFF-WITH-NO-FEAR-OF-RETRIBUTION-Ontar-710622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.