- Report: #954727
Report - Rebuttal - Arbitrate
Complaint Review: Desert Flower
Desert Flower9185 E. Desert Cover Scottsdale, Arizona United States of America
Desert Flower "has a nice facade but read on to see what can happen to you" Scottsdale, Arizona
*Consumer Comment: comment
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My mother fell and was on the floor for several hours and then ended up in the hospital. After she returned from 3 days in the hospital and 30 days in skilled nursing the appropriate personnel at Desert Flower forgot to inform the caregivers she was back and she fell the very next day trying to find her way to the dining room.
After I complained for months to the executive director of the facility that my mother was not being cared for the executive director locked me out of the facility. She did so by calling the Scottsdale police and had me served with a no trespassing order.
Since I am my mothers power of attorney and filled her pill boxes weekly my mothers welfare was immediately compromised when I no longer was allowed in the facility.
Therefore, I obtained legal counsel and had my mother removed from this nightmare facility. In addition, I have filed with all appropriate Arizona state agencies against Desert Flower.
Hopefully no one else will ever receive such treatment from this facility that takes your money each month and then locks you out after you complain about their poor care giving services.
This report was posted on Ripoff Report on 10/14/2012 01:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Desert-Flower/Scottsdale-Arizona-85268/Desert-Flower-has-a-nice-facade-but-read-on-to-see-what-can-happen-to-you-Scottsdale-954727. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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