• Report: #185259

Complaint Review: Desert Nissan

  • Submitted: Thu, April 06, 2006
  • Updated: Tue, April 11, 2006

  • Reported By:Wichita Kansas
Desert Nissan
5050 West Sahara Ave Las Vegas, Nevada U.S.A.

Desert Nissan tricked into buying new vehicle Ripoff Las Vegas Nevada

*Consumer Comment: Yes, you should've walked...

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I went to Desert Nissan to look at cars and compare prices as this was not the first car dealership I went to. I went in at 10am. We looked at both new and preowned Altimas, as that is what my heart was set on buying. I had a set budget, of course according to them that wasnt realistic. We worked with numbers and then I decided that I would be better off waiting a few months to work on my credit, save for a bigger down payment, and wait on an expect raise in my pay, that way I was more comfortable with the monthly payments as I have 4 children. But oh no, they asked us to sit down and "we'll see what we can do." Still not to where I was comfortable, and again, "just hold on a second, let me try something else." They just kept stopping us every chance we try to leave on a nice note. And yes, I am aware that I could have left anytime, but these guys were really good at being so persistant. So in the end we made a deal, which I didnt consider a deal until I saw all the numbers. I asked them numerous times to tell me what the interest rates were. "Oh I will have that information for you soon." Then they made us ring this stupid bell where everyone in the building could see that they just sold you a car, this is before we even signed anything. Again I asked for the interest rates, again the same reply. After waiting for hours my babies I had with me were tired grumpy and crying, it was time to go. We finally went in to complete the paperwork, and to my suprise the interest rate was high! More then I would ever consent to. Then the negotiated amount that we so-called made a deal on didnt include the insurances they told us we needed to have on the vehicle. See they told me that the car came with a warranty. It was 3pm, my other daughter was getting out of school, my children grumpy and ready to go home, I just went with it so we could go home. By then I was so tired that I couldnt really think straight as I would never go with such a high interest rate. Then there was the guilt that stupid bell has over you like your obligated now to buy, because you rang the stupid thing. Again, I know, I could have walked out, but you just had to be there, and to be in my shoes to feel the way I did. I felt bad because I warned the salesman (who was the only decent guy in this whole thing) that I didnt want to waste his time. That was the first thing I said to him, If you can do it-great, if not, then that is okay. Anyway, to top if all off when we got into the car that they clean for us, it wasnt the one we test drove. It didnt have the package we thought we were getting, with the automatic seats and other little things. I tried to see if I would just like the car, but I could be happy with it as I knew the interest rate was so high. When I call the sales manager back to let him know of my concerns, it was "sorry there is nothing I can do, it is already processed." He was so willing to help us do this and that to buy the car, now there was nothing he could do (or wanted to do) Anyway, I got a letter in the mail from the General Manager stating that if they didnt meet my expectations, to please contact him. I did, and not suprisingly, he pointed out everything we did wrong. He, in a condescending way, let me know that I could have walked out, the they didnt hold me down, and force me to buying the car. Talk about class. He had the nerve to say that he runs a good business and that he has 4 kids and he is proud of himself. He just tricked a nice and maybe naive, person, that truly believed that these guys were really looking out for my interest. I hate this feeling of how people like that get away with things and can look at themselves in the mirror, and not have a thought but that they made their sale!

Mariaha
Wichita, Kansas
U.S.A.

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This report was posted on Ripoff Report on 04/06/2006 11:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Desert-Nissan/Las-Vegas-Nevada-89146/Desert-Nissan-tricked-into-buying-new-vehicle-Ripoff-Las-Vegas-Nevada-185259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Yes, you should've walked...

AUTHOR: Dave - (U.S.A.)

OK, the trick you fell for was the trick they all pull, which is to make you feel you've invested something in the deal, meaning your time. The seized upon that like vultures on red meat. And you rang the stupid bell, further signaling the end of your time investment. All cleverly orchestrated to keep you there. You are smart enough to realize that you could have walked, and you should have.

Part of the car buying process is developing the discipline (and tact) to walk on a moment's notice if you become uncomfortable.

This is somewhat counterintuitive, but it is true. And I fully understand about being there with the kids. However, one time this worked to my advantage. One time I brought my oldest son (who was about 6 at the time) when I was buying. I knew he would melt down, and he did. But I was able to use that to my advantage. I was used to this kind of behavior from him, so aside from making sure he wasn't totally miserable or hurt, it didn't really bother me all that much. But the dealer didn't appreciate it, for obvious reasons. Like I said, it worked out to my advantage because they wanted me out of there.....
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