• Report: #360165

Complaint Review: Desert Toyota Of Tucson AZ

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  • Submitted: Wed, August 06, 2008
  • Updated: Wed, November 21, 2012

  • Reported By:Tucson Arizona
Desert Toyota Of Tucson AZ
7150 E. 22nd St Tucson, Arizona U.S.A.

Desert Toyota Of Tucson AZ FRAUD Tucson Arizona

*REBUTTAL Owner of company: file a complaint with mvd attorney general oig

*Consumer Comment: You may want to double check your dates

*Consumer Comment: This is why people think the way they do of dealerships!! Scam artists!

*Consumer Suggestion: Desert Toyota sells 'used' cars as new

*Consumer Suggestion: Trock is very verbose

*Consumer Suggestion: You've been had, unfortunetly there were no laws broken.

*Consumer Suggestion: Check your paperwork.

*Consumer Suggestion: Check your paperwork.

*Consumer Suggestion: Check your paperwork.

*Consumer Suggestion: Check your paperwork.

*Consumer Comment: You can pray for an Obama win & then follow up with the consumer protection people

*Consumer Comment: YOU CAN SIT IN FRONT OF THE DEALERSHIP WITH A SIGN THAT SAYS...

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Hello, thank you first of all for taking the time to read this. I purchased a 07 Toyota Tundra in Feb 07 NEW. It had 1500 miles on it, and i was told it was a dealer model, but still sold NEW. On Aug 6 i discoved that my truck was registered with the Arizona MVD in Sep 07. When i contacted Desert Toyota for comment, after much of a fight, i was told that the manager Ali Hussain said Desert will no longer proceed or comment on the situation and that if i needed to contact a lawyer i may do so. In the end i never got a responce for why my "NEW" truck was sold to someone else in September and i was never notified. Please let me know if anybody out there has any ideas, thanks!

Joseph
Tucson, Arizona
U.S.A.

This report was posted on Ripoff Report on 08/06/2008 10:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Desert-Toyota-Of-Tucson-AZ/Tucson-Arizona-85710/Desert-Toyota-Of-Tucson-AZ-FRAUD-Tucson-Arizona-360165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 11Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

file a complaint with mvd attorney general oig

AUTHOR: i wked there - (United States of America)

Really they are the worst. Your talking about the threw bozos from mvd what will they ever do to help they are by far the biggest idiots.The big dumb looking one grey haired piggeon toed bozo. knows very little of mvd rules and laws good luck. I say go court or county att. office for real help. good luck 
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#2 Consumer Comment

You may want to double check your dates

AUTHOR: Dana - (U.S.A.)

You state you bought a vehicle in Feb 07, and then say that Desert Toyota had previously sold it to someone else- in Sep 07. That isn't possible if your dates are correct.
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#3 Consumer Comment

This is why people think the way they do of dealerships!! Scam artists!

AUTHOR: Theresa - (U.S.A.)

This exact thing happened to my parents less than a month ago from Desert Toyota of Tucson. They are on a fixed income and the dealership literally ripped off my parents. My father is very hard of hearing and continuously told they salesman that he wanted a NEW vehicle and did NOT want to looked at any used vehicles. Due to the fact he didn't want to take over anyone elses problems. We finally found out that they bought a used vehicle when they went to MVD to get a envronemental plate for their car. This dealership is why people totally dislike salesmen and dealerships! It is ashame that a dealership has to take advantage of an older couple!! What a ashame!!!!!! So sad!
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#4 Consumer Suggestion

Desert Toyota sells 'used' cars as new

AUTHOR: John - (U.S.A.)

I know for a fact that Desert Toyota sells used cars as new. This is one of many of their scams..



This is how the scame works.

1. They sell a person a car. For whatever reason, Desert Toyota tells the new owner of the car that they did not get a loan even though they did get a loan. Sometimes this is done in retaliation against some one who filed a complaint or filed an unfavorable survey toward Desert Toyota. The main objective is greed. If they get the car back, the person loses their down payment. If they do an illegal repossession, they get the person's down payment and the value of the new car minus what they claim is the value of the car. If they get an illegal order of replevin, they also get reinbursed the court costs, lawyer fees, etc.



How they get the car back:

When you buy a car from them, you sign a Power of Attorney which you are told will be used to get your car registered, etc. in your name. What they don't tell you is they illegally and fradulently use ther Power of Attorney you sign to have the car reregistered back into their name.

Desert Toyota uses one repossession company that illegally misrepresents themselves. They claim they are Private Investigators but if you check with the State of Arizona, that company turned their liscence in almost 2 years ago. The company has to have a liscense and so does the person who claims to be a Private Investigator. If you ask the person who claims to be a Private Investigator what is his name, they will never tell you their full name which by law they got to disclose. They wil also refuse to produce documents that they have a legal Order of Repossession.



Who is behind it:

The person behind it is the General Manager, Ali Hussain. He has a core group of employees who work tightly with him.




What can you do:

File a complaint with the Arizona Attorney General's Office and also file a Complaint with the Inspector's General Office. Ask the people at the MVD in Tucson at how you can get in touch with the detectives at the Inspector General's Office.



What else can you do:

You can go to the MVD and get a document showing the vehicles history.

BECOME AWARE OF THE TACTICS OF THIS BUSINESS. DO NOT BECOME A VICTIM!
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#5 Consumer Suggestion

Trock is very verbose

AUTHOR: Karl - (U.S.A.)

The bottom line - to cut through all the BS is that if a car has been titled it is considered USED. Your warranty goes into effect at the time the car is put into service. Your warranty would have commenced oin Sept. 06 (I assume you meant 06 -not 07). You bought a used car if it was titled. It was a fairly new used car but was still a used car. If your sales contract says "new" you have a case. If not, you don't. Actually -so what? You probably paid a new car price but it was still an '07 and when you sell it it is not going to make a bit of difference. The dealer probably sold it for the retail price and that was probably pretty close to a new price for a current year model.
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#6 Consumer Suggestion

You've been had, unfortunetly there were no laws broken.

AUTHOR: Trock - (U.S.A.)

I have been a car salesmen before, (I'm not proud) what happened to you is something that goes on everyday all across the country. There was something you could have done about it at the time, sadly it is to late now. When you saw the car had so many miles on it, I'm sure you assumed it was used, (which it was clearly) but the word used means more than one thing to a car salesmen/lot owner. You see the owner of the lot is allowed to drive the vehicles he has on his lot, they are all insured. Many times the owner and the owners wife or girlfriend will pick out a car they like and drive it for a week or so, generally speaking, with a dealer plate on it. Then to avoid to many miles on the car they switch. Many owners or managers also allow employees to do this for many different reasons, many time these cars they register as Demo Models. Now heres where it gets shady. Even though the car may have many miles on it and has been registered usually to the manager (in his name) sometimes to the business the dealer can still sell it as new, as long as he reveals that the car was used as a demo model, well since all cars are demo models meaning they are test driven no one can prove that this vehicle's miles come from the owner, his wife, employee, etc.

And many times the salesperson uses different virbage such this car was a lot car, used to run errands and such (thats why its been marked down) usually follows, or this is a manager vehicle (the truth sometimes works better than a lie) our manager used this vehicle to drive to car auctions (fill in the blank, used it for....) You can ask though has the car been titled, normal response all are cars are insured and have titles. ???? he's trying to be tricky. Yes every car has a title. Has this car's title been registered to anyone, or am I the first entity or person on this title if I by the vehicle. This ? leaves no wiggle room and they should have no problem writing that down for you if you decide the car is a good deal and by it. Then you would have some power. However it is nearly impossible to prove that you did not know that the car was titled and the evidence always plays against you in court, like you bought a car/truck with (whatever) amount of miles on it and thought it was new. No they told me it was. No we did not. you lose.

When I inquired about the miles and the vehicle being new they said it was a demo model, or a lot car, or a managers vehicle for..... but that it was still knew. For you my friend all they have to do is tell you it's a demo model/lot car/managers vehicle, and legally you have been informed that the vehicle is not new anymore, how should you know that, you shouldn't and that's the way they like it. Because you admitted in your statement on here they told you it was a lot car, or something to that affect, you already have no case. In the future know that you can get good deals on vehicles like this, and you should make sure you do, but you must pose the ? has this vehicle ever had it's title registered to anyone or any entity such as the dealership. And make them right it down and sign it. The Manager. Though most of the time this will be a deal breaker, because they will wait for the next guy to take like they took you. They have nothing to lose in the end if it does not sell, the fact that it is titled just gives them business expense write offs. Also many times these cars a beat on, so buyer beware. Sorry hope this helps, and if you have to buy extra insurance coverage to cover everything buy it you may need it.
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#7 Consumer Suggestion

Check your paperwork.

AUTHOR: Robert - (U.S.A.)

Check your purchase contract very carefully-every word! If the purchase contract states NEW you have them by the gonads and I would do the following:

Consult with an attorney to sue them in district court.

Visit your county DA office and file a criminal FRAUD charge against them.

File formal FRAUD complaints with your State AG office and the FTC.

You might try sending them a certified letter (or have your attorney send a letter) that demands they take the truck back and give you a complete refund of the purchase price and taxes to avoid litigation.
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#8 Consumer Suggestion

Check your paperwork.

AUTHOR: Robert - (U.S.A.)

Check your purchase contract very carefully-every word! If the purchase contract states NEW you have them by the gonads and I would do the following:

Consult with an attorney to sue them in district court.

Visit your county DA office and file a criminal FRAUD charge against them.

File formal FRAUD complaints with your State AG office and the FTC.

You might try sending them a certified letter (or have your attorney send a letter) that demands they take the truck back and give you a complete refund of the purchase price and taxes to avoid litigation.
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#9 Consumer Suggestion

Check your paperwork.

AUTHOR: Robert - (U.S.A.)

Check your purchase contract very carefully-every word! If the purchase contract states NEW you have them by the gonads and I would do the following:

Consult with an attorney to sue them in district court.

Visit your county DA office and file a criminal FRAUD charge against them.

File formal FRAUD complaints with your State AG office and the FTC.

You might try sending them a certified letter (or have your attorney send a letter) that demands they take the truck back and give you a complete refund of the purchase price and taxes to avoid litigation.
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#10 Consumer Suggestion

Check your paperwork.

AUTHOR: Robert - (U.S.A.)

Check your purchase contract very carefully-every word! If the purchase contract states NEW you have them by the gonads and I would do the following:

Consult with an attorney to sue them in district court.

Visit your county DA office and file a criminal FRAUD charge against them.

File formal FRAUD complaints with your State AG office and the FTC.

You might try sending them a certified letter (or have your attorney send a letter) that demands they take the truck back and give you a complete refund of the purchase price and taxes to avoid litigation.
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#11 Consumer Comment

You can pray for an Obama win & then follow up with the consumer protection people

AUTHOR: Friendly Help - (U.S.A.)

A ''NEW'' vehicle DOES NOT have 1500 miles on it. You should have known to NOT buy a ''NEW'' vehicle with 1500 miles on it. A new vehicle should have about 3 miles on it. The max upper limit for a new vehicle should be 10 miles.

You should pursue US government intervention to sort your complaint out. Also check the AZ consumer protection laws & AZ department of consumer protection.

A lawyer is a possibility but may not be cost-effective, i.e. you may spend far more on the lawyer than you will ever recover unless you were to also win legal expenses. AZ courts may be more ''conservative'', i.e. they might favor the big money.
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#12 Consumer Comment

YOU CAN SIT IN FRONT OF THE DEALERSHIP WITH A SIGN THAT SAYS...

AUTHOR: Karl - (U.S.A.)

QUOTE: 'THIS DEALERSHIP COMMITTED FRAUD', and then hand out fliers that explains your situation!! Do this off of their property, but close enough to attract a lot of attention!!

A Professor at the Harvard Business Scchool said- QUOTE: 'EXPOSURE is a corporation's worst fear.' You can Google this for proof- RIP OFF REPORT FUEL FREEDOM INTERNATIONAL MPG CAPS, and go to the 2001 Toyota Tacoma Report, and then to the 'Update' entitled- 'Blame it on a Lawyer' to read it, and OTHER things he said to his class in late 2004.

Maybe a local T.V. Station will put your story on T.V. if you sit in front of the Dealership and do this. Alert them ahead of time that you are going to do it and they might respond!!

GOOD LUCK to you!!!!!

EXPOSE 'EM ON THE WORLD WIDE WEB!!!!!!!

Keep watching Toyota's stock (tm), IT'S GOING TO GO BELOW $70 BY EARLY 2009!!!!! You can take that to the BANK too!!!
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