- Report: #223065
Report - Rebuttal - Arbitrate
Complaint Review: Design Savers Plan
Design Savers Plan2851 S. Parker Road, Suite 1300 Aurora, Colorado U.S.A.
Design Savers Plan Promised to cancel my membership for 3 months now, yet still being billed. Ripoff Aurora Colorado
I received my bank statement yesterday and saw that they were still billing me!! This afternoon I called and spoke to an operator. She told me there was nothing she could do about it, but would email her supervisor informing them of the problem. That was not good enough for me. I asked for a telephone number to the "supervisor". I was put on hold a few minutes. I actulally thought they hung up on me. Someone did eventually come to the phone. I asked her what her title was and she told me something to the effect of "team leader". She said she would process the information and cancel my membership. I asked (once again) for a confirmation/cancellation number, but she, as the others, told me they don't give any out. I also asked for a complete refund of my $139.50 for the month of November. She couldn't promise me anything.
I am living on a VERY fixed income and cannot afford to pay for services that I don't use. I am tired of being giving the run around by Design Savers. I won't have them lying to me anymore. I've seen other "rip-off reports" on them, and I want to express my dissatisfaction with them and warn anyone who is potentially interested in signing up with the: BE CAREFUL! In the meantime I need help in resolving this situation.
Astoria, New York
This report was posted on Ripoff Report on 11/30/2006 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Design-Savers-Plan/Aurora-Colorado-80014/Design-Savers-Plan-Promised-to-cancel-my-membership-for-3-months-now-yet-still-being-bill-223065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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