On 11/5/11 I received an unsolicited phone call from Ms. Shandy Lane with Destination Services at (707) 430-0429, stating she has a renter for my timeshare. She gave me her id # of 11030412 and business address of 828 South Rainbow Blvd, Las Vegas, NV 89107. She stated that Minehard Engineering was willing to rent my timeshare for $14,300 for two 3-bedroom units for two weeks for a convention in Cancun, Mexico from beginning 1/24/12. They needed upfront exchange fees of $398 to complete the transaction and then I would receive my check before Christmas via Fed Express. The company handling the exchange was supposedly Premier International Exchange Company. I foolishly gave them my credit card number over the phone and then decided to investigate the information I was given. The address in Las Vegas does not exist, the phone number originated from Fairfield, CA and the Nevada secretary of state did not list them as a valid business name. I contacted my credit card company on the next business day to report this fraudlent transaction and to make sure no charges get posted to my account. I also cancelled the card that same day since they had not received any charges yet.
On 11/7/11, I received a call from Ms. Sofia Channel with Time Share International in thier customer service department at (530) 217-6051. I told her I was not going through with the rental as all of the information they gave me did not check out. She continued to tell me that they have a 100% money back guarantee and I will be getting a check at the end of December. Clearly she did not hear that I was cancelling my agreement since all my research showed they were not a valid company in any way. This phone number was coming from Auburn, CA. Shortly after the call, I received an email from Global USA Telefonia (email@example.com
) that included a receipt for the exchange fee of $398.00. This was listed as coming from Ms. Shandy Lane.
Later in November, my credit card company charged me for the exchange fee using the cancelled credit card number. I have had to go through the hassle of disputing this fraudulent change and so far they have credited me back.
If you receive an unsolicited call from this company - hang up as fast as you can!