• Report: #899837

Complaint Review: Devcon Security

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  • Submitted: Tue, June 19, 2012
  • Updated: Thu, November 08, 2012

  • Reported By: Bran_Rebel — Dickinson North Dakota United States of America
Devcon Security
Internet United States of America

Devcon Security FRAUDS!! Only willing to steal your money but unwilling to actually provide their services! Internet

*General Comment: Wow!

*Consumer Comment: ripoff fraud

*General Comment: Really people?!

*General Comment: Really people?!

*General Comment: Really people?!

*Consumer Comment: Devcon Security

*Consumer Comment: Devcon Security

*Author of original report: Response to comment

*Consumer Comment: One Review Does Not Equal Everyone's Bad Experience

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I am currently a customer with Devcon Security and am extremely unhappy with their services..actually what services? Their system does NOT work!! We have had people over to my home to "fix" our system 4 different times and all they do is either say nothings wrong with it or they take the battery out and put it back in and say its "fixed"!

We have contacted them uncountable times and all they say is, "we are sorry you're unhappy with our services and we will get someone over there immediately to get it fixed and we will reimburse you for the time your system was not working for you and we will give you 3 months free just for your satisfaction"...blah blah blah!!! None of that happened. It was never fixed, we never got any money back or any months free!

They just told us the same thing that I've read of other's reports, we have to pay the rest of our contract to get out of it which is NOT going to happen!! We even tried setting it off to see if we would have the cops show up and nothing happened, no cops not even a phone call from Devcon to see what set the alarm off! They are a worthless piece of crap that does NOT work and they have no right to steal people's money..that is against the law its called FRAUD!

I am currently looking for an attorney to possibly take them to court to get me out of my contract without paying them a dime! Anyone else out there who has had problems with them or is currently having problems with them and want to tell your story, please write back on here so I can print out every report and use it in court and I will be eternally grateful for anyones help and support. No one deserves to be so disrespected and mistreated like this!!

This report was posted on Ripoff Report on 06/19/2012 12:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Devcon-Security/internet/Devcon-Security-FRAUDS-Only-willing-to-steal-your-money-but-unwilling-to-actually-provi-899837. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 8Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Wow!

AUTHOR: HS_69 - (United States of America)

I am soo surprised there are no REAL ACTUAL Devcon customers responding to this! I'm sure it's nothing more than the losers working for that pathetic company getting P Oed at someone expressing their disappointment when it came to their services or should I say non services?! You people outta be ashamed of yourselves that you are even a part of a company that would willingly steal from hard working Americans and basically b telling them to bend over and get butt plugged some more! Seriously who is really THAT legite if they have to have morons go door to door to try to get ppl to use their security system? Get a real job you lowlife hypocritical douches!! Devcon is nothing more than a scandalous company who takes advantage of innocent people and that is disgusting!
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#2 Consumer Comment

ripoff fraud

AUTHOR: rduke - (USA)

I have read the complaint about service that was not fixed 3 times by customer and black balled the  company.I have had this service for almost 2 yrs and used emergency twice and got a quick response from paramedics that helped me with my med condition.maybe that person was trying to get out of the contract.Just my opinion.Thank you devcon.
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#3 General Comment

Really people?!

AUTHOR: HS_69 - (United States of America)

Ok First of all what are you atrocious idiots doing on a website that has to do with complaining about companies if you don't like reading the complaints and then you're the ones complaining about others complaining about companies on a site where thats what its all about! Secondly, whomever you are that said that Devcon doesn't exist in North Dakota..it does...you are clearly a moron and you are not even from here so how would you know?!! Maybe you should be the one checking into things and getting your own facts straight before talking smack to someone else you don't even know and you are attacking for no freaking reason and you are NOT even a Devcon customer so whatever large stick is up your ass is your own problem! I live in North Dakota and know for a fact that there are a number of people who have Devcon security here and complain about it and regret getting it. I don't know what their service is like in other states but here it's terrible!! A lot of people around here have switched due to the same exact complaints this other customer has! Also, look how many other complains are on here about Devcon and if you google it, there are hundreds, I've looked into it and that is why I chose NOT to use them for my security system. Seems like most of the responses on here are nothing more than bitter, cynical mentally handicapped retards that need to shove off if they have nothing real to say that actually has to do with the original report and instead blowing off steam about ADT? Really?!! Take out your frustrations elsewhere instead of attacking some innocent person you don't even know! And once more, if you are NOT even a Devcon customer, you really have no place saying anything at all!! 
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#4 General Comment

Really people?!

AUTHOR: HS_69 - (United States of America)

Ok First of all what are you atrocious idiots doing on a website that has to do with complaining about companies if you don't like reading the complaints and then you're the ones complaining about others complaining about companies on a site where thats what its all about! Secondly, whomever you are that said that Devcon doesn't exist in North Dakota..it does...you are clearly a moron and you are not even from here so how would you know?!! Maybe you should be the one checking into things and getting your own facts straight before talking smack to someone else you don't even know and your are attacking for no freaking reason and you are NOT even a Devcon customer so whatever large stick is up your ass is your own problem! I live in North Dakota and know for a fact that there are a number of people who have Devcon security here and complain about it and regret getting it. I don't know what their service is like in other states but here it's terrible!! A lot of people around here have switched due to the same exact complaints this other customer has! Also, look how many other complains are on here about Devcon and if you google it, there are hundreds, I've looked into it and that is why I chose NOT to use them for my security system. Seems like most of the responses on here are nothing more than bitter, cynical mentally handicapped retards that need to shove off if they have nothing real to say that actually has to do with the original report and instead blowing off steam about ADT? Really?!! Take out your frustrations elsewhere instead of attacking some innocent person you don't even know! And once more, if you are NOT even a Devcon customer, you really have no place saying anything at all!! 
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#5 General Comment

Really people?!

AUTHOR: HS_69 - (United States of America)

Ok First of all what are you atrocious idiots being on a website about complaining about companies if you don't like reading the complaints and then you're the ones complaining about others complaining about companies on a site where thats what its all about! Secondly, whomever you are that said that Devcon doesn't exist in North Dakota..it does...you are clearly a moron and you are not even from here so how would you know?!! Maybe you should be the one checking into things and getting your own facts straight before talking smack to someone else you don't even know and your are attacking for no freaking reason and you are NOT even a Devcon customer so whatever large stick is up your ass is your own problem! I live in North Dakota and know for a fact that there are a number of people who have Devcon security here and complain about it and regret getting it. I don't know what their service is like in other states but here it's terrible!! A lot of people around here have switched due to the same exact complaints this other customer has! Also, look how many other complains are on here about Devcon and if you google it, there are hundreds, I've looked into it and that is why I chose NOT to use them for my security system. Seems like most of the responses on here are nothing more than bitter, cynical mentally handicapped retards that need to shove off if they have nothing real to say that actually has to do with the original report and instead blowing off steam about ADT? Really?!! Take out your frustrations elsewhere instead of attacking some innocent person you don't even know! And once more, if you are NOT even a Devcon customer, you really have no place saying anything at all!! 
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#6 Consumer Comment

Devcon Security

AUTHOR: jullie - (United States of America)

First off we were with ADT they are the worst company out there and anyone who is anyone knows that. Read the contactract they have the right to raise your rates and if you sign up with a Deal good luck you will get screwed.

Devcon  is a great company. FOr those of you that complain about customers serive go call any company and it is hard to get customer service. Call IBm and you are sent to India for customer service.

Devcon has gone above and beyond the call of duty and for the person that complained about their system in North Dakaota first off Devcon is not and as never been in North Dakota if your going to lie about service( you undercover ADT person) atleast pick a state that the compnay is in. Devcon has a great customer service they go above and beyond compaired to ADT who has the right to raise rates. 

For you who complained about the charge of having the company come out to fix something that supposedly went wrong with your system well any security company has the right to charge you to come out if you do not buy the service plan. Shows how stupid you are electronics do go bad from time to time and you do need service calls. Check your facts people.

Look on the BBB ADT has way more negative complaints. One is going to find complaints about different compnanies that is why there are numerous companies out there to deal with. THe only way to know is to experience it yourself like my family and I have and Devcon has been nothing but great compared to the the night mare we had with ADT.

Get your facts right before you file a complaint. Eventhough hafl the people  that file the complaints are employees working for a competitor company and normal person knows that it ison the the stupid ones that belive anything that is online. It is ashame that people listend to the stupid ones. Look at car companies any one but anyone knows that Ford stands for Fix or repair daily or Found on road dead but people still buy them because they them.

So your telling me everyone that so called complained on here that if you were to told to jump of a bridge you would do it basically that is what you are saying.

Look ADT is trying to sell the wireless system to people which is a true rip off why do you thing bank have hard wire systems they are more effective that is why. In a wireless systme someone can come in and rip the pad off the wall and then there is nothing but people still buy it.

Devcon is not a fraud and they do not steal peoples moeny like ADT does anyone who is anyone knows that. Who is the the fraud are the ADT employees on here that write false complaints like they did  on here and other websites.

Say what you want but I am not a false employee I am a true Devcon customer and would NEVER be an ADT customer again. I deal with the Lombard Illinois office. Look it up and you would find them and all their GREAT employees.

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#7 Consumer Comment

Devcon Security

AUTHOR: Qtwsur476 - (United States of America)

I am president of a HOA in Raleigh NC. I have actually been approached by a door to door salesmen from Devcon. To protect potential consumers I did take the liberty of actually investigating this company. They are licensed in all states they sell in..meaning the state licensing board investigates the company and all employees before deeming them eligible to knock doors. They are a legitimate company with products that have saved lives. I recently saw a news report from Fayetteville NC where one of these systems did effectively prevent a burglary and the camera image helped catch the perpetrator. I did not purchase their product because I am under contract with ADT but the saleswomen did provide proper identification and clearly explained her product and left her card so I can contact her later if I choose. I know that people are always quick to write nasty comments about companys and maybe sometimes it's justified, but what you have said doesn't seem accurate or justified.
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#8 Author of original report

Response to comment

AUTHOR: Bran_Rebel - (United States of America)

Seriously lady what in the hell are you even doing on a website called "ripoff report" if you don't like people complaining about a certain business or company?!! Really.. get real!! I'm sure you actually do NOT have a Devcon Security system so you have no reason to complain! The only reason why you would ever respond to my post is probably because you're some underpaid spokesperson that works for them. You are probably one of those sales people that go door to door trying to sell this scam to innocent people just to steal their hard earned cash!! I do not believe that you contacted the BBB because after I filed a report with them, they contacted me and I had a long interesting conversation with them and they said nothing that you just wrote. Why would you have a reason to do sooo much investigating in the first place unless you too were not satisfied with their services? You have no real reason to which leads me to believe you are a liar! And even "IF" only 38 people stepped forward to complain to the BBB about Devcon, thats 38 too many unsatisfied customers so it clearly shows their lack of consideration to their customers! I've actually found and printed far more than 38 internet complains coming from people all over experiencing the same problems with Devcon as I am having.

Not only that but my issues with Devcon must be serious enough for an attorney to tell me that I would have a very successful outcome if this ever went to court because I have more than enough evidence that concludes that they are not serving their customers as their contract states they should if they expect to get paid and they are not meeting those requirements. So seriously unless you have something to actually complain about that doesn't include immaturely complaining about other peoples' complaints (that have nothing to do with you by the way) and trying to write a novel about how you "think" people don't have the right to complain about being treated unfairly, you may as well just get off this site and find something a little more productive to do with your life than annoy people with your ignorance! 
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#9 Consumer Comment

One Review Does Not Equal Everyone's Bad Experience

AUTHOR: Jaden Smith (DOW Inc. Owner) - (United States of America)

I have a comment I'd like to make on these posts. Several of you haven't even used the services of Devcon and it sounds as if you care very little for the idea of protecting your home using a home protection system. Several of my close friends, a family member and I use the services of Devcon Security and have experienced only good things. I think that if you're going to write a trashy review about a company on a website designed to harbor ill feelings, you should have at least asked someone about the company who actually USES it. Ignorance marks our pages of history with bigotry and hate, I seriously doubt that a company in "these economic times" needs to tred through that to provide a service that many find quite desirable. Furthermore, most reputable companies don't get a possitive rating with the BBB for no reason. I took the liberty to do additional research on the company and found that they currently have 38 complaints filed against them. So, 38 people who have actually used their services were upset for some reason. From the companny's website it appears that they currently have over 600,000 customers. When I spoke with a representative from the BBB he confirmed that this information was accurate. You do the math, 38 dissatisfied customers compared to 600,000. Perhaps some of you had a poor experience with a salesman, we personally bought our system from a door to door salesman. Of course there's a pitch involved with selling a product- you experience the same concept when you walk into a grocery store to purchase a product at a discount rate; it's a sales tactic to get you to buy off the shelf. If you're not interested in protection by the means of a security alarm, don't take the pitch. It appears to me that GE has a line of home protection equipment and that DEVCON is a licensed security dealer for GE, so the fact that a salesman would reference GE ought not to ruffle your feathers- the companies in that way are inseperable and affiliated. I'm a business owner and hate to hear complaints about a company based on these types of websites. I am even more disturbed when one of my customers sees that I've chosen to secure my own business with Devcon Security and makes the comment that they are a scam and that they read reviews on a website about the company's poor tactics. I thought I might venture to see what they were talking about. If you've posted a review here or somewhere else do realize that you've done so with a website that banners under the name of "pissed consumer" or something else negative, which seems altogether unprofessional to me. I wonder what would happen if I google "positive reviews + Devcon Security." If anything is a scam it's these types of websites and the ignorance they incite. Bottom line is this: if you're going to write a review actually USE the service before writing the review and be level headed enough to verify your assumptions and claims. Businesses could do without websites that are poorly pieced together and fuming with a lack of knowledge. And one more thing, if you're going to be audacious enough to post negativity about a company with which your dealings extend no further than the front door of your home, be bold enough to use your name. I find it appalling that someone would slander against a company from the hidden cloak of computer screen, especially when the actual consumers of that company are quite satisfied!
In regards to the individuals who've posted saying that their system has never worked, I've had very few issues and have had service technicians quickly assert and correct any problems I've had. When they come out to my home or business they are always prompt to do so, are extremely professional and seem legitimately concerned about satisfying my needs as a customer. If you've had a bad experience in the way that you describe it's been significantly different than mine. File a complaint with the BBB if your that I satisfied. They have a lot more power to help you sort through business complaints and issues.
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