- Report: #1015381
Report - Rebuttal - Arbitrate
Complaint Review: Devine Woman Cosmetic, Inc
Devine Woman Cosmetic, Inc147 North Cameron Street Internet United States of America
Devine Woman Cosmetic, Inc Never able to talk to customer rep.at 1866-686-6429 to return product about a weeks after I received it. Did talk with someone on 2-16.2013 was told I needed an authorization number to return package internet
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about a week after i received the Ageinvisible, i called the 1866-686-6429 to let them know i was sending the package back, i tried several time, but i never spoke to a customer representative . when i opened the box there was a card that said,"your trail period began on the day of shipment", with your trail you are automatically enrolled into the ageinvisible skin care solutions club. i knew that i didn't want the product, after reading these words, it should have read, "the day you receive it."
i mailed the package back on 2-11th and received it back without any explanation. i was able to get a customer representative on 2-16, i need an authorization number to mail the product back and i was too late, they had charged my bank account $78.00. i didn't know i had a time frame to return the product. [continued below]....
it is odd that i was able to talk with someone after a long period of time. this upset me to know that i wasn't able to talk with a customer representative after trying several time and today i could talk with a customer representative to be told there is someone here 24 hours a day and no one picked up the phone to talk with me. this product is not worth $78.00 and it probably doesn't do what they say it does.
can you imagine how many people that they get $78.00 from and they are treated in this manner.
This report was posted on Ripoff Report on 02/16/2013 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Devine-Woman-Cosmetic-Inc/internet/Devine-Woman-Cosmetic-Inc-Never-able-to-talk-to-customer-repat-1866-686-6429-to-return-1015381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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