• Report: #1015381

Complaint Review: Devine Woman Cosmetic, Inc

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  • Submitted: Sat, February 16, 2013
  • Updated: Sat, February 16, 2013

  • Reported By: Margie — Manor Texas United States of America
Devine Woman Cosmetic, Inc
147 North Cameron Street Internet United States of America

Devine Woman Cosmetic, Inc Never able to talk to customer rep.at 1866-686-6429 to return product about a weeks after I received it. Did talk with someone on 2-16.2013 was told I needed an authorization number to return package internet

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about a week after i received the Ageinvisible, i called the 1866-686-6429 to let them know i was sending the package back, i tried several time, but i never spoke to a customer representative .  when i opened the box there was a card that said,"your trail period began on the day of shipment", with your trail you are automatically enrolled into the ageinvisible skin care solutions club. i knew that i didn't want the product, after reading these words, it should have read, "the day you receive it." 

i mailed the package back on 2-11th and received it back without any explanation.  i was able to get a customer representative on 2-16, i need an authorization number to mail the product back and i was too late, they had charged my bank account $78.00.  i didn't know i had a time frame to return the product. [continued below]....
..... 

it is odd that i was able to talk with someone after a long period of time.  this upset me to know that i wasn't able to talk with a customer representative after trying several time and today i could talk with a customer representative to be told there is someone here 24 hours a day and no one picked up the phone to talk with me. this product is not worth $78.00 and it probably doesn't do what they say it does.  

can you imagine how many people that they get $78.00 from and they are treated in this manner.

margie,
manor, texas

This report was posted on Ripoff Report on 02/16/2013 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Devine-Woman-Cosmetic-Inc/internet/Devine-Woman-Cosmetic-Inc-Never-able-to-talk-to-customer-repat-1866-686-6429-to-return-1015381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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