• Report: #530581

Complaint Review: Devry University Online

  • Submitted: Sun, November 29, 2009
  • Updated: Sat, May 22, 2010

  • Reported By: abanikko — Bradenton Florida United States of America
Devry University Online
Internet United States of America

Devry University Online DeVry I was set up to fail and allowed to enter a class I didn't have the proper prerequisite for. Internet

*Author of original report: H.S. Diploma?

*Consumer Suggestion: Always check things out first!

*Consumer Comment: Darien - (USA) is a DeVry Spin Doctor

*Consumer Comment: Did you even graduate from High School?

*Author of original report: You've misperceived the point

*Author of original report: Thanx for the thoughtless statement

*REBUTTAL Individual responds: If You Can't Take the Heat, Get Out of the Kitchen!

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I am still presently attending DeVry online although I'm sure I'll be toast very soon. I do not have the same complaints that many of the rest have and if it were'nt for my own personal experience I would think it was a bunch of bull.
But... I must say that when I signed up for their Electronics and Computer Technology program I was told I met the math prerequisite for all the classes requiring math.
After screening the class (a total of 14) I found 5 other students in the exact same situation I was in. None of us had had the math required  to pass this class.



You have to trust what they tell you and these classes cost a few thousand dollars a piece.
I've just entered my 5th class and have been a straight A student up until now. I am crashing and burning like never before. I'll be down to a C by Wednesday and be lucky to hold that by the end of the class.
It is because they are using math I have never seen before. I am having to scramble and teach myself all this new math. But the class is sprinting, not running ahead but sprinting ahead.
They have mislead me and it will destroy my whole plan. If I can't finish because of this I have to start paying the loans and will have no degree.



I am in desperate need and they put me there by not requiring I had the right mathematical background. I am in to them for $10,000 and that debt alone will disable me from pursuing any more education.
It is their responsibility to know exactly what prerequisites are needed as there is no way an entering student could ever know that. When you find yourself in a failing situation where your career and financial future are on the line due to their lack of responsibility they need to be held accountable.  

I've tried to contact someone in administrative through email and they just keep sending me back to the academics advisors who are just there to help students with small class issues.
This is a program coordination issue and I'll bet it is going on throughout the various programs.
I heard one statistic that say's the fallout rate for the EE program is 95%. How many of those 95% could make it if they would get their act together?



They are refusing to address my issue but I have my own way of addressing what they will not. Actually, Any attorney's familiar with these issues would be of great help as I feel I will be needing it.
This is one guy that won't sit back and watch them destroy my ability to get an education.
All of this as I know I will more than likely fail this class as at the present I can do almost nothing and am only completing about 10% of my assignments.



That is while putting in 40 hours per week. DeVry, I would have never expected this from them.
I would just expect that DeVry has become a business of bottom line priorities just like health care, doing everythig possible to increase that quarterly earning for the good ole stock holders. After all, Aren't they the only ones who matter?


This report was posted on Ripoff Report on 11/29/2009 09:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Devry-University-Online/internet/Devry-University-Online-DeVry-I-was-set-up-to-fail-and-allowed-to-enter-a-class-I-didnt-h-530581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 3Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

H.S. Diploma?

AUTHOR: abanikko - (USA)

To the one who asked if I had a H.S Diploma? Excellent question, and the answer is "NO". I did at a certain point decide to fix the damage of dropping out, pursued my G.E.D. and was always told that was sufficient.

DeVry does NOT require any more than a G.E.D. and that you are able to pass their mathematical requirements which is no more than basic algebra. They do have a prerequisite class designed for the Associates in Electronics and Computer  Technology Program and it teaches basic algebra.

The math needed in this program is far beyond basic algebra and it IS their responsibility to know this and to market this degree program appropriately with all prerequisites meeting or exceeding the students needs. How else could the student know if they needed to take preparatory classes before entering the program.
It's hard at first to understand why it would be in DeVry's best interest to take in any student under these circumstances. It would seem to be something that could contribute to a negative credibility as the students lack of success could show up in their statistics that they like so much to rely upon as their silver lining.

The problem, What is the true drop out rate of students entering DeVry's programs?
Anyone who drops out is not a problem for DeVry as they do not use any of those statistics for promotional purposes. But the benefit for them having these students who will not make the whole program is actually the volume of students that are brought in.

It's kind of like financing someone for a home you know they cannot afford. It is definitely not in the individuals best interest but any and all proceeds gained from purchase to loss (in this case from entry to dropping) are proceeds that would have otherwise not been realized by the mortgage company (in this case,DeVry).
Honesty up front with either a home buyer or a student either from the mortgage company/school will equate to a financial loss for the mortgage company/school.

Dishonesty with the potential customer who may be trusting or may not even know any better will always be to the financial best interest of the insitution.
It may not even be ignorance that allows someone to follow through with something like "DeVry" without verifying finite details that would normally be the sole responsibility of the institution (Such as verification and credibility of prerequisites). People tend to trust institutions that are supposed to have moral and credible reputations.

The whole point I am trying to make is that it surely appears that DeVry's process's prioritize a financial interest over a best interest of the students. Doing the right thing for their students would probably equate to a huge loss in revenue in which Mr. stockholder would not be very happy.
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#2 Consumer Suggestion

Always check things out first!

AUTHOR: Dannyd072009 - (United States of America)

You are not alone in your complaints against DeVry. Their prices are inordinately high; $570/per credit hour plus an additional $150 for books and technology fees. The educard is a farce.

Even other for profit schools like Kaplan, Keiser and University of Phoenix charge less, much less than DeVry. And please understand that I am NOT recommending those schools either. Funny thing, neither will DeVry. Isn't it funny how DeVry knocks all of the other schools btw plays exactly the same game???

When you talk to an Admissions Advisor/Enrollment Counselor they make it sound like they have a customized program just for you. The fact is, they have already determined before they call you what course they will sell you. All of the questions and interview is really a smokescreen and a sales pitch.

And the qualifications of the "advisors" who enroll you in classes? They are sales people, mostly telemarketers/telesales, used car salesmen, some sales clerks who have worked for stores like Footlocker, Bestbuy and Walmart. They claim they work on salary, not completely true! Their are incentives and "bumps" based on applications and enrollments, especially starts.

If you have a DeVry campus near you, it behooves you to visit there and hang around. Interesting what you pick up from students and from listening to DeVry salespeople while on break. Even when they go out to restaurants.

It is also behooves you to ask as many questions as possible when enrolling so you know what you are getting into before you are committied. I know, I know. These people are very good salespeople and very persuasive. It's easy to get sucked in. The bottom line is thatit is YOUR MONEY, YOUR TIME and YOUR CAREER.

Check DeVry out. Ask questions. Ask students (real students, not DeVry plants) what they think about DeVry.

This probably won't make you feel any better, but even with a degree from DeVry, your chances of finding work will be difficult.

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#3 Consumer Comment

Darien - (USA) is a DeVry Spin Doctor

AUTHOR: kckaaos - (United States of America)

He works for DeVry to act as a satisfied student on these forums.  This is how DeVry tries to fix it's poor reputation.  His only job is to confuse and confound and twist your words.  He's like a politician that rides the fence, but still wants to be in control of the votes.
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#4 Consumer Comment

Did you even graduate from High School?

AUTHOR: Darien - (USA)

I thought that to be able to get a high school diploma you would need to take at least Algebra 2.  I graduated from an urban high school with a Calculus course. I don't understand how can you still not know math.  It is just a bunch of equations, all you need is a brain to put them together.

It seems you are trying to an associate degree. Are they having you use differential equations or Fourier in your courses?  Well, you have to know, DeVry is a very academic oriented school.  You need to be up with the Ivy League to pass the classes.  I'm surprised they let you in the school.  Maybe they mixed your transcript up with someone that score 2400 on SAT or 36 on ACT, cause that's what you need to get into DeVry.

I think you should sue them for mixing up your paper work.
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#5 Author of original report

You've misperceived the point

AUTHOR: abanikko - (USA)

First of all the point is not to sue an institution for a class I find too difficult! Did you even read what I wrote? Did you think about what you read before you decided to attack?
My reason for being here is to hopefully help and warn others. What is yours?
From what you responded with it appears that you feel the purpose of life for all of us is to just hand over money and expect nothing in return, especially if it's a school!
That would be politically correct wouldn't it?
I hope you put your money where your mouth is and then come back once you've learned a few things.
You have to take a stand for yourself or nobody will.
With the mentality you've demonstrated here it appears that someone like yourself can go straight from sixth grade to your sophmore year in college.  You do that while the rest of us concentrate on reality.

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#6 Author of original report

Thanx for the thoughtless statement

AUTHOR: abanikko - (USA)

So we should all expect to achieve without an education? That is what you are implying as I am saying first of all I was lied to that I had all the proper prerequisites (Specifically math). Then went into a class unaware that we were about to use math I had never seen before. It is not a math class and it is not the place to be learning math. I am a straight A student and when a straight A student goes from an A in the previous class to possibly a D or F in the next you have to question what went wrong.
When we are lied to in purchasing any other items there are laws to protect the consumer. Why should this be any different? I'd really like to hear from those that use their brains for the ability to rationalize.
It's not okay for someone to sell you something and tell you something about what you are purchasing that is not true. That is fraud.
All they had to do is to tell me up front "You're going to need more math first" and I would have done exactly what they said. I had all the faith in the world in them and they took advantage of that.
Get out of the kitchen? That is exactly what I am doing and after an incident like this it sure doesn't make sense to return. My whole reason for the posting is not to vent. I don't have time for that and I need to move on.
My only reason for posting is to hopefully warn others so they don't become prey in the same way I did.
As far as letting it go? That I cannot do as someone needs to make the point that they cannot do this. I will be that someone!
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#7 REBUTTAL Individual responds

If You Can't Take the Heat, Get Out of the Kitchen!

AUTHOR: Lookin For Justice - (USA)

Ironic how you claim the other reports are bull, because out of all the reports I've seen the only one that is bull is yours. You're looking for an attorney to sue an institution for a class being too difficult. I'd love to see that hearing. You can never rely on a teacher to actually teach a course. They were suppose to tell you that in high school if you couldn't figure that out yourself. Assuming you're grown, there's only one person you can blame a failing grade on, and that's YOU boyo! If you couldn't take the heat, you shoulda got out of the kitchen!
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