- Report: #920059
Report - Rebuttal - Arbitrate
Complaint Review: Devry University
Devry UniversityPhoenix, Arizona United States of America
Devry University Keller Graduate School of Management Holding Veteran's Benefits Phoenix, Arizona
*UPDATE Employee: DeVry University Student Finance
*Consumer Comment: To Outlaw
*Consumer Comment: Be sure to report team rebutt
*Consumer Comment: comment
payment" to "we aren't sure and we're looking into it". I had a feeling they were intentionally holding the money. After much persistence on my part the VA payment was posted to my account 4 weeks after Devry had received it from the VA.
After graduating from Devry, I enrolled with Devry's Keller Graduate School of Management. Not surprising, Devry delayed reporting my attendance to the VA again. Upon notification, the VA promptly sent payment to Devry on July 12, 2012; but, Devry is holding on to the payment. It is July 31, 2012 and the payment has still not been applied to my account. I did not have a stafford loan so Devry is still showing that I haven't paid my tuition.
Now the kicker: Devry placed a hold on my student account on 7-24-12 which keeps me from registering, requesting transcripts, etc. The hold (due to the past due balance) was placed on my account 12 days after they had already received the VA payment. I have contacted Devry's student finance department several times but I am not receiving any response other than "we are looking into it". Once again, I feel that they intentionally hold the VA payments as a way of manipulating their financial status. This practice started right around the time that Devry was reporting low attendance rates and lower profits.
Crain's Chicago Business reported on July 23, 2012: "DeVry Inc. announced today that it will cut roughly 570 jobs through the next two months as it works to offset falling revenue due to lower enrollment" and "Mr. Hamburger said in the release that the companywill continue to find ways to shave $50 million in expenses in fiscal 2013, which began July 1".
Sorry to say, I am leaving Devry/Keller. The course schedule fits well with my personal schedule and the instructors are experts in their field which is why I chose Devry in the first place. I just can't trust that Devry has their students' best interest in mind. Finally, I don't appreciate Devry's financial aid department fudging and messing with my Veteran's benefits. I earned them and I am entitled to them.
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This report was posted on Ripoff Report on 07/31/2012 12:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Devry-University/Phoenix-Arizona-/Devry-University-Keller-Graduate-School-of-Management-Holding-Veterans-Benefits-Phoenix-920059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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