- Report: #994779
Report - Rebuttal - Arbitrate
Complaint Review: Dex Media West
Dex Media WestPOB 3900, Peoria, IL , 61612 Internet United States of America
Dex Media West Rebilled for another year at a higher price AFTER I cancelled by letter and phone. Automatic payment withdrawal. Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Re: Account # 200243373
To whom it may concern;
I sent in a letter with a copy of my statement in August of 2012, stating that I was not going to renew
my yellow pages ad. I also spoke to a representative about making sure it was canceled. I have a direct withdrawal
from my bank account, and was surprised to see that (1) I was still being billed, and (2), that the monthly charge had been increased.
I spoke with Becky Jackson on Nov 11, 2012, and she was unable or unwilling to help me.
I phoned my bank, who also failed to stop the payments to DexMedia. As of today, they are stopping payments.
This report was posted on Ripoff Report on 01/10/2013 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dex-Media-West/internet/Dex-Media-West-Rebilled-for-another-year-at-a-higher-price-AFTER-I-cancelled-by-letter-an-994779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.