- Report: #1163940
Report - Rebuttal - Arbitrate
Complaint Review: Dex Media
Dex MediaNationwide USA
Dex Media Supermedia Continue taking money out of account after canceling subscription. Nationwide
*UPDATE Employee: Company response
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I signed up with Dex (supermedia at the time) in April 2013. It was a year contract. I had to call several times due to no traffic to my website and explain that they needed to change my keywords. I was told it would be corrected by several different representatives. However this was not corrected and I became extremely frustrated and demanded that my subscription be cancelled. I was told it would be. Nope, I was billed again the next month. I called several times after that to express my concern and was assured it would be taken care of. I accepted that I would have to suffer through until my contract date; paying the minimum fee providing no services to me, until April 2014. I was told my last payment would come out In June. It is July and once again a charge has been taken out.
This report was posted on Ripoff Report on 07/22/2014 04:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dex-Media/nationwide/Dex-Media-Supermedia-Continue-taking-money-out-of-account-after-canceling-subscription-N-1163940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.