- Report: #1047996
Report - Rebuttal - Arbitrate
Complaint Review: Diamond Candles
Diamond Candles Placed order weeks ago and I have not gotten a reply or any product. got system generated email that order is under review, but still no reply as to why.They sure had no problem taking my money. Internet
*Consumer Comment: another consumer complaint #180284
*Consumer Comment: Questionable
*UPDATE Employee: No reply yet, we don't know how to help you.
*UPDATE Employee: Not enough information to go on
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I was very excited when I heard about this product. I placed my order and forgot about it. i recently got an email saying my order is under review, but no reason why. The company already took the money out of my account. I recently have tried to contact them numerous times without any responce. I have not seen worse customer service. I ordered these candles for Mother's day, but I'm going to assume I wont get them by then.
This report was posted on Ripoff Report on 05/02/2013 12:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Diamond-Candles/internet/Diamond-Candles-Placed-order-weeks-ago-and-I-have-not-gotten-a-reply-or-any-product-got-1047996. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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