- Report: #51909
Report - Rebuttal - Arbitrate
Complaint Review: Diamond Holiday
Diamond HolidayN/A Tampa, Florida U.S.A.
Diamond Holiday ripoff Tampa Florida
*Consumer Comment: Diamond Holiday Travel and a NEW pre-launched Diamond Holiday Travel?
*Consumer Comment: Avoid Diamond Holiday At All Costs!
*Consumer Comment: I was so excited. I knew it was too good to be true!
*Consumer Comment: I WAS SO INTERESTED AND WAS GONNA CALL THEM BACK TO FIND OUT THE DETAILS UNTIL I READ THIS INFO.
*Consumer Comment: it is happening right know
*Consumer Comment: Thanks
*Consumer Suggestion: The old "Fine Print"
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I am one of many victims of this scam.
They don't care who they screw!
Two years ago, Diamond Holiday made a phone call and try to tell me that I am a lucky winner to win a trip to go to Bahamas for two, including cruise for 2 and 3 days/2 nights hotel. All I have to paid is $45 application fee. So, I sent them the $45.00
After a week or so, Diamond Holiday send me some form to register to go to Bahamas, and the form quoted that each person cost $99 for the port tax. So, for two people is going to be $198. Is mandatory to paid for it 60 days prior to the cruise day. So, I paid for that $198 as well.
About 2 weeks before we are about to go to the cruise. Some Diamond Holiday staff called and said they will charged $100+ to upgrade the hotel. Otherwise, the hotel comes with the package is going to be shitty kind of hotel. Then, I started realized that they are having all different kind of hidden cost and sur-charges.
I decided to ask for money back. They said I have to write them a letter to explain the situation. Then, they have to charged $25 for their paper work processing. After about 2 months, they sent me $172 back, but orginally I already paid for $243 in total plus we ruined our vacation time staying home and mad at each other.
Customers, please be aware of Diamond Holiday.
This report was posted on Ripoff Report on 04/07/2003 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Diamond-Holiday/Tampa-Florida/Diamond-Holiday-ripoff-Tampa-Florida-51909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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