- Report: #1056132
Report - Rebuttal - Arbitrate
Complaint Review: Diamond International Trucks
Diamond International Trucks9916 108st Grande Prairie, Alberta Canada
Diamond International Trucks Selling trucks with dusted engines charging premium dollars second rate service Grande Prairie Alberta Canada
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If you want to pay top dollar for garbage and then pay top dollar to have someone sort of fix your truck then Diamond International Trucks is the place for you.
I purchased a used 4200 single axle from the dealership expecting some integrity (being a dealer). Travis Micklejohn assured me of the quality of their units. 2500 kilometers later i find the engine is toast at which time they admitted in selling me a faulty engine in the truck. Originally they said they would repair it at no cost, this lasted about a week and then informed me the best they could do is to pay for half of the new engine. After the engine was put in the invoicing was ridiculous. I had to take their word on the cost of entire job. No break down of total cost was availabke, only what i was supposed to pay.
After the work was performed at $150.00/hr i drove the truck home to find i had no power, oil leaks, electrical shorts, air leaks, damaged radiator and the list goes on. All repairs from this point were at my expense. They informed me that my time was not wirth anything so they would not recognize that expense. Parts they wanted all the paper work proving that the part was purchased. Funny i have to report everything in detail but their word is sufficient on thier work even when it is obvious the work was not professional.
Seven months go by and i finally have a truck that runs with a $30 000.00 bill to swallow. So as i was saying, if you are looking for the ultimate rip off go to Diamond International Trucks and they will be more than happy to oblige. Make sure you ask for Travis, John, or Phil they are especially good at it.
This report was posted on Ripoff Report on 06/03/2013 08:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Diamond-International-Trucks/Grande-Prairie-Alberta/Diamond-International-Trucks-Selling-trucks-with-dusted-engines-charging-premium-dollars-1056132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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