- Report: #872381
Report - Rebuttal - Arbitrate
Complaint Review: Diamond Resorts International
Diamond Resorts International10600 W. Charleston Blvd., Internet United States of America
Diamond Resorts International Sink Hole - You can never get out, Internet
*General Comment: Diamond Resorts Timeshare
*Consumer Comment: Was there a satisfactory response from DRI?
*Consumer Comment: Sure, you COULD sign up for ICE or Interval...
*Consumer Suggestion: Sympathize, they lied to us too.
*UPDATE Employee: Company Response
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We offered it to our neighbors and some friends for $1. They couldn't afford the maintenance fees. See a pattern?
I contacted Diamond Resorts and told them I would like to sell back the timeshare for $1. I was informed by a nice lady they didn't do that. I can't use the timeshare, I can't "give it away" yet I'm supposed to maintain the property with fees that go up whenever they buy new properties -- and do this the rest of my life!!! The nice lady said yes or they would sue me (it was put very nicely and apologetically).
The only way for me to use my timeshare again is to go to places I've already been, and my husband and I have a "policy" never to go the same place twice because of all the wonderful places the U.S. has to offer, and Diamond Resorts does not have locations in all of the rest of these places (some might, but condition of timeshares are not acceptable).
For the cost of just the maintenance fee, I can rent a whole house for a week in most places throughout the world. The places I've checked out in Europe (popular destinations) have wonderful rent houses, but no Diamond resort can be found anywhere in a very broad area.
So, I'm to pay for services I'm not getting for the rest of my life or do something I don't want to do. There is something terribly wrong with this.
I had a timeshare with another company and they bought it back for $10. Their maintenance fees were half of what I'm paying for Diamond.
I'm in if there is an investigation, lawsuit, whatever against Diamond. Their business policy stinks. They have spread themselves too thin and are trying to recover through their members.
I want out and will pursue this until I get released. If they treat me like this (excellent credit rating), what will they do next. If this trend continues, I can see Diamond's reputation going down the drain.
This report was posted on Ripoff Report on 04/23/2012 08:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Diamond-Resorts-International/internet/Diamond-Resorts-International-Sink-Hole-You-can-never-get-out-Internet-872381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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