- Report: #1042563
Report - Rebuttal - Arbitrate
Complaint Review: Diamond Resorts International
Diamond Resorts International10600 West Charleston Blvd Las Vegas, NV Nationwide United States of America
Diamond Resorts International outrageous fees Las Vegas, Nationwide
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Payment notices NEVER received resulted in two years of "late fees, collection fees, notice fees, points collections fees". All of this - by the time I realized I'd never heard from them for a while - resulted in total ADDITIONAL fees charged in one year of 32% on top of the original charge.
In addition, they cancelled 20,000 points that had accrued because our account was 2 months late at that point. I have never dealt with a company that was so blatantly aniti-customer and anti-consumer. And now they tell me I can't even get RID of it...I have to give or transfer it to someone else so they can accumulate these horrendous dues.
On top of that, we've never used the program because there's never anything available that appeals to us.
What a scam!
This report was posted on Ripoff Report on 04/11/2013 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Diamond-Resorts-International/nationwide/Diamond-Resorts-International-outrageous-fees-Las-Vegas-Nationwide-1042563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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