- Report: #1137314
Report - Rebuttal - Arbitrate
Complaint Review: Diamond Resorts international
Diamond Resorts international10600 west Charleston Boulevard Las Vegas, Nevada USA
Diamond Resorts international Double billing custormers adding fees with out the consumer being made aware of said fees. Increase of assoc. fees of appox. 15% Las Vegas Nevada
*Consumer Suggestion: Diamond Class Action
*Consumer Comment: Time shares are a BAD purchase
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Diamond Resorts International bought out Palm Canyon Resorts. DRI has increased the Association fees by 15 % and added another $6.32 for replacement fees. These fees were to be included in the assoc. fees whihc with the 15% would make the increase closer to18%. I have not been to the new resort, but do know that the quality of people that PCR allowed to join was not such the like of what I wanted to be assoc. with.
PCR also overbooked (sold rooms) they did not have to sell so you could never get the accomodations you were wanting. Even after being on the waiting list for 18 months which is the max. you could be on the wainting list. Also, they had no vacancies in the California area which would be convienet for me to get to.
I will give Diamond a chance but they are not starting off on the right foot. I was told my fees would be $95.76, made the payment on time but when I got the bill it included the additional $6.32. this additional fee was not included in what I was told would be my assoc. fees.
Needless to say I am very upset about the whole situation. Perhaps if enough of time share holders complain they will take action toward our complaints.
This report was posted on Ripoff Report on 04/08/2014 02:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Diamond-Resorts-international/Las-Vegas-Nevada-89135/Diamond-Resorts-international-Double-billing-custormers-adding-fees-with-out-the-consumer-1137314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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