• Report: #1137314

Complaint Review: Diamond Resorts international

  • Submitted: Tue, April 08, 2014
  • Updated: Tue, June 10, 2014

  • Reported By: Debi — Blue Jay California
Diamond Resorts international
10600 west Charleston Boulevard Las Vegas, Nevada USA

Diamond Resorts international Double billing custormers adding fees with out the consumer being made aware of said fees. Increase of assoc. fees of appox. 15% Las Vegas Nevada

*Consumer Suggestion: Diamond Class Action

*Consumer Comment: Time shares are a BAD purchase

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Diamond Resorts International bought out Palm Canyon Resorts.  DRI has increased the Association fees by 15 % and added another $6.32 for replacement fees.  These fees were to be included in the assoc. fees whihc with the 15% would make the increase closer to18%.  I have not been to the new resort, but do know that the quality of people that PCR allowed to join was not such the like of what I wanted to be assoc. with. 

PCR also overbooked (sold rooms) they did not have to sell so you could never get the accomodations you were wanting.  Even after being on the waiting list for 18 months which is the max. you could be on the wainting list.  Also, they had no vacancies in the California area which would be convienet for me to get to.  

I will give Diamond a chance but they are not starting off on the right foot.  I was told my fees would be $95.76, made the payment on time but when I got the bill it included the additional $6.32.  this additional fee was not included in what I was told would be my assoc. fees.  

Needless to say I am very upset about the whole situation.  Perhaps if enough of time share holders complain they will take action toward our complaints. 

This report was posted on Ripoff Report on 04/08/2014 02:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Diamond-Resorts-international/Las-Vegas-Nevada-89135/Diamond-Resorts-international-Double-billing-custormers-adding-fees-with-out-the-consumer-1137314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Diamond Class Action

AUTHOR: Austin Aaronson, Esq. - (USA)

I just read your complaint regarding Diamond Resorts International.  We are a law firm in Longwood, Florida who specializes in legal rescissions of timeshare contracts all over the world. At present, we are in the process of filing a class action against Diamond  in Las Vegas so we are seeking timeshare owners in the exact situation as yours.  If you are interested in speaking with us regarding this suit or getting out of your timeshare altogether, please give us a call at 407-644-1336 or email us at ds@aaronsonaustin.com or aa@aaronsonaustin.com and ask for Diane Stephens or Austin Aaronson.

Our website is located at https://aaronsonlawgroup.com 

We will happy to discuss this further with you.

Please feel free to read further for more information.


 The grievance expressed here reflects a very common problem that continues to frustrate many timeshare owners. Often promises are made during the sales process verbally and in glossy literature touting the opulent surroundings and accommodations in exotic locations throughout the world. However, when you finally book and travel to whatever site may be available - if anything at all - you find yourself in something less appealing. The prices that you pay annually could easily have bought you a four star resort with unlimited resort destination options. When you complain about it to the resort developer, you are directed to read the fine print in the contract full of disclaimers and waivers that purport to justify this bait and switch.  What's worse, there doesn't seem to be any way out.

 You owe it to yourself to obtain sound, competent legal representation by counsel with over twenty-five years experience in contract litigation. You will be made aware of your rights in addressing the situation with professionalism and integrity. In many cases we can obtain a legal rescission of the contract so as to get you out from under that oppressive lifelong timeshare obligation. At the very least, there often exist good faith legal grounds to warrant a formal dispute invoking federal consumer law to protect your credit with the national bureaus. We'll be happy to discuss your rights free of charge at 407-644-1336. You may also visit our website at


 At our website, you will be able to read testimonials of clients we have helped.  Once you contact our office, we will provide you with an email that includes a link wherein you can verify Mr. Aaronson's status as an attorney in Florida.  We will include the email an attachment that spells out exactly what the cost will be and the fact that we will protect your credit throughout the process.  It usually takes about 60 days to complete a cancellation.....from start to finish.

Please note that  it doesn't matter in which state you live, nor does it matter where the timeshare is located.  We are very successful in cancelling contracts throughout the U.S. and Mexico.  We have had clients from the U.S., United Kingdom and Canada. 


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#2 Consumer Comment

Time shares are a BAD purchase

AUTHOR: SophieM - ()

The best advice is NEVER buy time shares anywhere. It is a scam and the so-called timeshare you buy is sold over and over again to other people. It is very difficult to sell your timeshare now and renting isn't in the deal. It will cost you more to buy a timeshare and maintenance fee than to rent a hotel room or a full ownership of a condo. Don't do it.


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