• Report: #1137314

Complaint Review: Diamond Resorts international

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  • Submitted: Tue, April 08, 2014
  • Updated: Tue, June 10, 2014

  • Reported By: Debi — Blue Jay California
Diamond Resorts international
10600 west Charleston Boulevard Las Vegas, Nevada USA

Diamond Resorts international Double billing custormers adding fees with out the consumer being made aware of said fees. Increase of assoc. fees of appox. 15% Las Vegas Nevada

*Consumer Comment: Time shares are a BAD purchase

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Diamond Resorts International bought out Palm Canyon Resorts.  DRI has increased the Association fees by 15 % and added another $6.32 for replacement fees.  These fees were to be included in the assoc. fees whihc with the 15% would make the increase closer to18%.  I have not been to the new resort, but do know that the quality of people that PCR allowed to join was not such the like of what I wanted to be assoc. with. 

PCR also overbooked (sold rooms) they did not have to sell so you could never get the accomodations you were wanting.  Even after being on the waiting list for 18 months which is the max. you could be on the wainting list.  Also, they had no vacancies in the California area which would be convienet for me to get to.  

I will give Diamond a chance but they are not starting off on the right foot.  I was told my fees would be $95.76, made the payment on time but when I got the bill it included the additional $6.32.  this additional fee was not included in what I was told would be my assoc. fees.  

Needless to say I am very upset about the whole situation.  Perhaps if enough of time share holders complain they will take action toward our complaints. 


This report was posted on Ripoff Report on 04/08/2014 02:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Diamond-Resorts-international/Las-Vegas-Nevada-89135/Diamond-Resorts-international-Double-billing-custormers-adding-fees-with-out-the-consumer-1137314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Time shares are a BAD purchase

AUTHOR: SophieM - ()

The best advice is NEVER buy time shares anywhere. It is a scam and the so-called timeshare you buy is sold over and over again to other people. It is very difficult to sell your timeshare now and renting isn't in the deal. It will cost you more to buy a timeshare and maintenance fee than to rent a hotel room or a full ownership of a condo. Don't do it.

 

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