- Report: #1046198
Report - Rebuttal - Arbitrate
Complaint Review: Diamond Van Line
Diamond Van Line1135 Garnet ave, unit 29, San Diego, California United States of America
Diamond Van Line They stoll my stuff!!! San Diego, California
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First I never received any email from them after their calls- the emails that talked about how the insurance works, etc. They called me before I decided to use them, but little after. The day before I got a call about them needing to change my moving date. I said I couldn't. They showed up over 2 hrs late. The guy- Daniel Parrot was very pushy. Said I had to sign stuff before he would start working. I called the company to try and get the form that I was signing about receiving- I was told it was email, yet never received it. Due to them being late and the lack of time, I signed it so he would start working.
My price was a quote I made while in another state. I over estimiated. He said I was locked in at that price. Did nothing to caculate. Said he could pack it so I would have more CF- so I was lucky to be locked in. I also called the company and asked for a cacualtion (never received). His inventory list lacked detail- everything was a labeled box, except for a TV/Comp/and Bikes. A lot were not boxes. Some had more then one tag on them.
He only gave me 1/2 of my inventory list at the end, hence I didn't notice that he only wrote down 2 of 3 of my bikes. He stole my $3200 Mountain Bike. Also missing was over 10 boxes, which had my SLR (I love taking pics!!), GoPro, Expensive wine, and much more. I had them store my stuff. So I guess this provided extra time to steal my good stuff. Stuff arrived dirty and broken! Since this I have called tons of time and maybe 20 to 1 actually get a call back.
I have all of this on record and even have pictures of my bikes at the storage unti. I even took pictures of the moving truck because it looked shady. Just like Daniel Parrot! Very unhappy- I saved a long time for that bike and need a camera. Do not Use Them!~~~ Police Report Filed! 16 Total boxs/items missing!!!!!!
This report was posted on Ripoff Report on 04/25/2013 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Diamond-Van-Line/San-Diego-California-92109/Diamond-Van-Line-They-stoll-my-stuff-San-Diego-California-1046198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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