- Report: #869778
Report - Rebuttal - Arbitrate
Complaint Review: Diamond Wireless
Diamond Wireless8401 Gateway Blvd W, El Paso, Texas United States of America
Diamond Wireless Verizon Piss Poor Service El Paso, Texas
Three months after the purchase of my phone it was lost. I thought that i was insured with Verizon but it was through Diamond Wireless. I went into the store where they instructed me to go for replacement. The rep called in my report and then regretfully informed me that my phone was not in stock in the entire city. I was very upset. I was guranteed my phone would arrive monday afternoon. This was a friday evening.
Low and behold Monday comes and no phone arrives, check my debit card and no dectuctible is deducted, and no explanation. So I call Diamond Wireless. First off the there is no record of my report ever being filed. The representative told me there is indeed phones to be given in El Paso. The only problem is the police report was never faxed. So now the police report has to be obtained again and the process started all over again... Ive been without a phone for 1 week and my job requires me to have an phone......
If at the end of this I dont end my contract than... I definitely will not sign another Verizon contract!!!
This report was posted on Ripoff Report on 04/17/2012 08:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Diamond-Wireless/El-Paso-Texas-/Diamond-Wireless-Verizon-Piss-Poor-Service-El-Paso-Texas-869778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.