- Report: #992332
Report - Rebuttal - Arbitrate
Complaint Review: Diamond wireless
Diamond wireless700 South Telshor Bvd. Las Cruces, New Mexico United States of America
Diamond wireless Lied , false information, poor service, run around, disrespectful, waste of money Las Cruces, New Mexico
What is really upsetting is they sold me on their service by stating how easy it was to replace you device if needed. Saying " just come in and pay your deductible and leave with a brand new phone". This cannot be further from the truth. I will likely be out of a phone for over a week. I urge anyone who reads this to not use Diamond wireless. I used to have Asurion but changed to diamond because they promised replacement with a new device that day in store. I was never completely satisfied with asurions replacement devices but their service is wonderful when compared to diamond. Just a heads up to anyone considering this horrible company. Verizon should be ashamed or even allowing these people to sell their product.
This report was posted on Ripoff Report on 01/06/2013 03:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Diamond-wireless/Las-Cruces-New-Mexico-88011/Diamond-wireless-Lied-false-information-poor-service-run-around-disrespectful-waste-992332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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