• Report: #987424

Complaint Review: Dick's Sporting Goods

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  • Submitted: Wed, December 26, 2012
  • Updated: Wed, December 26, 2012

  • Reported By: rppierson — Rancho Santa Margarita California United States of America
Dick's Sporting Goods
27502 Antonio Parkway Ladera Ranch, California United States of America

Dick's Sporting Goods All Sales Final on bicycles, hidden policy Ladera Ranch, California

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I purchased a Diamondback Incite 2 for $400 at Dick's for a Christmas present for my son on December 17, 2012. After he recieved it on Christmas, we found it to be the wrong size, so I called Dick's on December 26 and talked to the manager and was told that they don't except returns or exchanges on bicycles. I immediatly went to the store to talk to the manager inperson and show her that there is no written or verbal statement of that policy, to no avail. So I reported the matter to the BBB and posted a rant on Craigs List and here. I just want to exchange this new, un-used bike for the correct size bike or get a refund under the printed return, refund policy that is printed on the reciept.

This report was posted on Ripoff Report on 12/26/2012 09:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dicks-Sporting-Goods/Ladera-Ranch-California-92694/Dicks-Sporting-Goods-All-Sales-Final-on-bicycles-hidden-policy-Ladera-Ranch-California-987424. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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