- Report: #1002558
Report - Rebuttal - Arbitrate
Complaint Review: Dick's Sporting Goods
Dick's Sporting GoodsInternet United States of America
d**k's Sporting Goods capable of taking money but not refunding or even delivering product Internet
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I called them. The first person I talked to couldn't find me in their system. He seemed hopeless so I said I'd call back later.
The second person I talked to could only find me by my phone number. He said he would send me a refund in three days. I did not receive it.
The third person I talked to could only find me by my email address. She told me the order never went through and they never charged my card. I told her three times I had talked to my bank and she just kept talking over me saying, "No, ma'am, no, ma'am" until I hung up on her.
The last person I talked to could only find me by my credit card number. He said the order had been placed on hold due to a problem with my address (?). He took the phone number to my bank and assured me it would be refunded.
And here I am. $111 gone. Not exactly chump change. And nothing but stupid people to talk to. How can you argue with abject stupidity? I'm sure I could fax a bank statement showing they took the money but it would mean nothing.
Do NOT order from d**k's! They own up to their name in spades!
This report was posted on Ripoff Report on 01/24/2013 10:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dicks-Sporting-Goods/internet/Dicks-Sporting-Goods-capable-of-taking-money-but-not-refunding-or-even-delivering-produc-1002558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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