- Report: #290358
Report - Rebuttal - Arbitrate
Complaint Review: Dickson City Hyundai Inc.
Dickson City Hyundai Inc.1519 Scranton-Carbondale Highway Scranton, Pennsylvania U.S.A.
Dickson City Hyundai Inc. Claimed breaks were down to the bare metal and I should not drive more than 100 miles-NOT TRUE Dickson City Scranton Pennsylvania
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I decilned their service and had someone else get new breaks for me. I was told however that I did not need any breaks because they did not show any wear and there was nothing wrong with them. I had them put on anyway because I was traveling out of state the next day.
When I returned home, I went to a store that sold breaks, a garage, and a service center that also did break work and ALL THREE SAID THERE WAS NOTHING WRONG WITH MY BREAKS. I reported this to Dickson City and the manager said he would look into it and get back to me.
After not hearing from anyone I filed a complaint with Hyundai Consumer Affairs. They told me to take the breaks back which I did. Nick looked at them and said the front ones were coming apart I could not see where and he never explained if the front ones were coming apart why they also recommended new back breaks. I later called, but he did not return my call. After hearing this I went to an auto parts store and was told they were fine. I also went to a break service center and was told the same thing.
Hyundai Consumer Affaris took my information and gave me the number of two other dealers where I can now go for service.
If this isn't enough of a ripoff check out their FREE tires for life program. Yes the tires are free, but by the time You Pay TO HAVE THEM PUT ON you could go elsewhere for your oil change and buy your tires (which are mounted, blalnced, and rotated for free) and be ahead of the game.
This report was posted on Ripoff Report on 12/10/2007 02:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dickson-City-Hyundai-Inc/Scranton-Pennsylvania-18508/Dickson-City-Hyundai-Inc-Claimed-breaks-were-down-to-the-bare-metal-and-I-should-not-driv-290358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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