- Report: #1085815
Report - Rebuttal - Arbitrate
Complaint Review: Diesel Spice
Diesel SpiceLawrenceville, Georgia USA
Diesel Spice Sent to the wrong address, will not resend Lawrenceville Georgia
*Author of original report: Not a scam
*Consumer Comment: You didn't know?
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I ordered incense from this company, they did send it out very professional and quick. Would have been a smooth transaction, but the address on their shipping confirmation was incorrect. I don't know if I typed it wrong or what. In any case, it went to the post office and was then returned to them.
When they received the return, they did not contact me. I went to the post office; they said they returned it.
I emailed the company, got a quick reply that they would be working it.
Days go by, and no further contact... I send another email, and don't get a response for days.
Now it's been two weeks and the only response I got was a sarcastic message saying they process thousands of requests for customers who enter the wrong address.
Basically, if you have any issues with them, they seem to like to keep your money and mock you.
This report was posted on Ripoff Report on 09/19/2013 12:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Diesel-Spice/Lawrenceville-Georgia/Diesel-Spice-Sent-to-the-wrong-address-will-not-resend-Lawrenceville-Georgia-1085815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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