- Report: #990662
Report - Rebuttal - Arbitrate
Complaint Review: Diet Doc
Diet DocUnknown - no address on website Internet United States of America
Diet Doc ,hcgtreatments.com/ HCG diet - Diet Doc , Internet
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On December 21, 2012 I called and spoke with Patrick to order a two week supply of HCG for $150.00. I was leaving for vacation in two weeks and wanted to drop a couple pounds. He set up a complimentary consultation with a doctor, but said that this appointment would not stop my package from being shipped on December 21, 2012. Never did he tell me that all purchases are non-refundable and I was never emailed a receipt for my purchase. The doctor called me 10 minutes before our scheduled "complimentary" call and I missed his call because I was in a meeting at work.
On December 26, 2012 I received an email from UPS that my package was shipped. [continued below]....
I never heard back from anyone. I called again on December 31, 2012 and the woman in Accounts told me that I could not get a refund unless the doctor determined I was not eligible for the HCG diet. I said I NO LONGER wanted to take the prescription diet HCG product and to please issue a refund. She said she would have a manager call me back that day.
I never heard back from anyone. On January 2, 2013 a nurse called me and left a message, saying she wanted to review my medical history so that she could ship me the product. These people DON'T LISTEN. I missed her call but called Diet Doc today, January 3, 2013 and spoke with Matt. I explained I should not be FORCED to take medication I not longer want and to please issue my refund. Matt said he would relay the message to a manager.
The fact that they do not list their physical address on their website is a red flag. They refuse to communicate by email (they do not want paper trails) and they never send you a receipt for your files. BEWARE!
This report was posted on Ripoff Report on 01/03/2013 12:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Diet-Doc/internet/Diet-Doc-hcgtreatmentscom-HCG-diet-Diet-Doc-Internet-990662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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