- Report: #13799
Report - Rebuttal - Arbitrate
Complaint Review: Diet ZX VItaFree.Com
Diet ZX VItaFree.Com7420 Clairemont Mesa Blvd #103-156 San Diego, California U.S.A.
Diet ZX/Vitafree.com ripoff
*UPDATE Employee: FYI: Genesis Intermedia is the company name.
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Well when I never received it, I have been trying to contact someone....by phone and by the "3" email address they have. No one ever writes me back and I can never get anyone to answer the phone.
ANYWAY....the so called supervisor got on the phone, and I might add that he is the most arrogant SOB I have ever dealt with....He informed me that the order had been shipped to me in Oct and must have gotten lost....when I told him that I had already cleared that up with Mary and that it indeed had not been shipped...he got very defensive with me and told me IF I DIDN'T BELIEVE WHAT HE WAS SAYING THAT THE CONVERSATION WAS OVER! I was pissed. He said he didn't want to hear what someone else had told me. He informed me the order was cancelled on Dec 6 and that the refund memo had been processed and I should be receiving a refund.....he said he checked with the last batch that went out and it was not in there so it should be in the next batch.....he wanted nothing to do with listening to my side of this whole mess.
THEN I asked him if I could talk to Mary and he said "NO" the order has been cancelled and there was nothing to talk about. He then hung up on me.
This company is the biggest rip off I have ever seen. I have contacted Consumer Affairs and the Federal Trade Commission.
If you have had trouble with them.....contact everyone you possibly can to get what is owed you.
This report was posted on Ripoff Report on 02/11/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Diet-ZX-VItaFreeCom/San-Diego-California-92111/Diet-ZXVitafreecom-ripoff-13799. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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