• Report: #14012

Complaint Review: Diet ZX

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  • Submitted: Wed, February 13, 2002
  • Updated: Mon, April 15, 2002

  • Reported By:
Diet ZX
Nationwide U.S.A.

Diet ZX is a major rip off.

*UPDATE Employee: FYI: Genesis Intermedia is the company name.

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I ordered Diet ZX in October. The took the $50.00 out of my account for shipping and handling on Oct. 18, 2001. It is now Feb. 13, 2002 and I have not recieved the product yet and I am very upset. I want the product or my money back now.
Taamara

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This report was posted on Ripoff Report on 02/13/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Diet-ZX/nationwide/Diet-ZX-is-a-major-rip-off-14012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

FYI: Genesis Intermedia is the company name.

AUTHOR: Jane - ()

I cannot give you my name because I am an employee of this company.

If want to call the 800#, call on thursday and friday. The call center is open until 5pm Pacific Time. There is always someone there until 5pm.

If you talk to Emelina or Claudia (Call Center Mgrs.) they will just listen to what you have to say and not help you. I work in the call center and they do that all the time. If the customer service rep. tells you that they have to take your # down and Eme or Claudia will call you back, forget about it. The next time that you call, they will tell you that they have a "call list" and your name wasn't on the list and that's why a call wasn't returned to you.

You can call 818-955-5068 (It's Maria Rodrigues's office #. She's the Market supervisor for the call center. If for some reason, the # is changed, call information to Genesis Intermedia Inc. in Van Nuys (pronounced Nies like Dies), California. If you call information and get the # from there, a receptionist named Cheryl will answer the phone. She is a hard one to get by, but if you are extremly nice to her and specifically ask for Maria Rodrigues and sort of sound professional, she will let you through. If you get to Maria's voicemail, leave a message for her just to call you back regarding one of the 800#'s that is listed on the television screen and that All the calls are going to your business. They are worried about losing calls (I mean money).

I tried to access our website, but for some reason the address is no longer valid. This place is no place to get products or to be employed at. I hope that this helps you.
Jane Doe
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