- Report: #1085786
Report - Rebuttal - Arbitrate
Complaint Review: Digi Express
Digi Express511 Pittsburgh Mills Circle Tarentum, Pennsylvania USA
Digi Express Had I-pad for 3 months for battery replacement when it was returned it still would not charge. Would not give refund without returning it again. Tarentum Pennsylvania
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Digi Express received my I pad on 6/10/2013 for the next three months they said they couldn't get the new batteries. When I called have it returned it to me without the new battery they suddenly had one and it would out the next Monday. It was returned on 9/10/2013 supposedly repaired.
It wasn't charged when it was returned and it would not charge, so I took it an Apple Store where the sales staff and tech's tried new chargers new cables in differet combinations, they rebooted it the cleaned the port still would not charge. I called Digi Express and explained the situation as I have above. I reqested a refund of the $140 charges they refused and wanted the I-Pad back for another try. I want nothing more to do with this company and refuse to send it back.
Another interesting incident about this company after they received it with a $90 agreed charge they called and wanted another $40 before they started. During the period they had the I-Pad I called a number times to see what was happening and got the same stall can't the parts. This company is a Fraud!
This report was posted on Ripoff Report on 09/19/2013 11:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Digi-Express/Tarentum-Pennsylvania-15084/Digi-Express-Had-I-pad-for-3-months-for-battery-replacement-when-it-was-returned-it-still-1085786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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