- Report: #1069709
Report - Rebuttal - Arbitrate
Complaint Review: DigiExpress
DigiExpress555 Pittsburgh Mills Circle Tarentum, Pennsylvania USA
DigiExpress "The iPod Professionals" ..more like the iPod Destroyers Tarentum Pennsylvania
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I just recently turned 15, and used every single bit of my birthday money to buy the parts for my iPod Touch 4g (replacement screen & a wifi antenna) plus to buy the "repair service" off of DigiExpress' website. I send of my device, and finally four days later I hear from them. I get an eMail saying "your device is ready for repair", so I got very excited. I actually thought my iPod was going to get fixed.
today, they eMailed me again. w/ a bill of $117.95! I was furious. which, it's funny because they billed me for a home button (which was shipped w/ the screen), a wifi antenna (I also sent one, I have the receipt), a home flex, and a power flex. now, I made sure the power button, and home button worked perfectly fine! nothing wrong w/ them at all! the only thing I done was remove the screen myself, and damaged nothing. I though I was just making life easier. it was impossible to damage anything, it was all underneath a metal plate.
so basicly, to sum it all up. DO NOT by any means, send your device to DigiExpress. it's a huge scam.
This report was posted on Ripoff Report on 07/24/2013 12:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/DigiExpress/Tarentum-Pennsylvania-15084/DigiExpress-The-iPod-Professionals-more-like-the-iPod-Destroyers-Tarentum-Pennsylvani-1069709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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