• Report: #871075

Complaint Review: DigiExpress

  • Submitted: Thu, April 19, 2012
  • Updated: Thu, April 19, 2012

  • Reported By: James — LaVergne Tennessee United States of America
122 Kerr Rd. Bldg 1, Suite 100 New Kensington, PA Internet United States of America

DigiExpress digiexpress Battery replacement did not happen, still was charged $50.00!!!! Internet, Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

My Ipod Classic was showing signs of a battery that was dying. It would play less and less on a charge. So I bought a new battery thinking "How hard can it be to replace the battery??" Well, I learned very quick that I couldn't do it! So I found Digiexpress online. At last,,,somebody could replace the battery. So I sent my Ipod in to them. I NEVER got a notification that my ipod had been received as they said I would and the "repair" took twice as long. When I got my Ipod back, I was amazed that they had changed the battery without ever even damaging the unit. Then I charged it overnight just to make sure that the battery would be full.

Imagine my surprise when I went to play it and it lasted a whopping 30 minutes... So I called them and they said they would do a "Free diagnostic" for me. I never heard back so I emailed them... This time, they emailed me a bunch of abstract web addresses that would "assess the true battery life" of my Ipod... They never worked and my Ipod is still useless. If this happens to you, save yourself a headache and find somebody else to repair it

LaVergne, TN

This report was posted on Ripoff Report on 04/19/2012 06:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/DigiExpress/internet/DigiExpress-digiexpress-Battery-replacement-did-not-happen-still-was-charged-5000-I-871075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on DigiExpress

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?