- Report: #674379
Report - Rebuttal - Arbitrate
Complaint Review: Digiexpress Ipod repair
Digiexpress Ipod repair122 Kerr Rd New Kensington, Pennsylvania United States of America
Digiexpress Ipod repair Repair gone bad and deny it New Kensington, Pennsylvania
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Sent my daughters Ipod Touch for repair, simply the home button was hard to press so I sent it to be replaces as I did not want to open the Ipod. Digiexpress quickly turned around the Ipod with new home button, but when I received it the wif no longer functioned. I immediately contacted them and they said send it back. I incurred another shipping cost and shipped it back.
I did not hear back from them for over a week and did not respond to my email. Finally they sent me an email saying it will now cost another $150 to repair, remember it was fully functionalbefore they opened it. They claim that I must have dropped it of something, that didn't happen. This Ipod was well cared for, screen protected and case since I first gave it to my daughter. There customer service was horrible.
This report was posted on Ripoff Report on 12/22/2010 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Digiexpress-Ipod-repair/New-Kensington-Pennsylvania-/Digiexpress-Ipod-repair-Repair-gone-bad-and-deny-it-New-Kensington-Pennsylvania-674379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.