- Report: #709841
Report - Rebuttal - Arbitrate
Complaint Review: Digiexpress
Digiexpress122 Kerr Rd New Kensington, Pennsylvania United States of America
Digiexpress Paid $90, took a month, same probem New Kensington, Pennsylvania
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At this point I accept that I was an idiot. I'm thinking although cannot prove that your "misc. item" needs a new battery is the standard diagnosis with these people.
It's now a month later and still no word. I email again and this time they are so sorry for the delay, that this is their busy season and things are behind. They assure me an email will be forthcoming the following Monday from the technician and that they will expedite my repair. No email. Got a standard shipping email Thursday and got it on Saturday. Still has the same problem.
So now I am out $90 for essentially storing my phone for a month. No reply to my emails since then and will not answer the phone nor return my calls.
Caveat Emptor my friend
This report was posted on Ripoff Report on 03/24/2011 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Digiexpress/New-Kensington-Pennsylvania-15068/Digiexpress-Paid-90-took-a-month-same-probem-New-Kensington-Pennsylvania-709841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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