- Report: #1036629
Report - Rebuttal - Arbitrate
Complaint Review: Digiframes.com
Digiframes.com34 34th St brooklyn, New York United States of America
Digiframes.com Defective used electronic merchadise sold as new, amd refuse to alleviate nor resolve th eproblem brooklyn, New York
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Sold me a 20 inch DIGITAL FRAME photo/video display unit.
Upon arrival unit seemed to be used before ( purchased as new)
Unit failed to work, and many calls and e mails to company demanding restitution, replacement and adeqqquate resolution remains un answered.
Company reps stated that their policy requires clients/customers to return item at their own costs of shipping, and if a replacement needed, t hey will charge again for a new unit additional $330 (cost of unit). and once recieving the defctive non working unit and checking it, will they furnish credit ( a process that can take 2 weeks or so). Meanwhile clients are charged twice for a new product.
This report was posted on Ripoff Report on 03/21/2013 07:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Digiframescom/brooklyn-New-York-11232/Digiframescom-Defective-used-electronic-merchadise-sold-as-new-amd-refuse-to-alleviate-1036629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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