• Report: #982568

Complaint Review: Digital River

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  • Submitted: Sat, December 15, 2012
  • Updated: Sat, December 15, 2012

  • Reported By: Grizzly — Boca Raton Florida United States of America
Digital River
Internet United States of America

Digital River Following up on my very poor experience with Digital River in ordering a Nuance product. Two calls to "Customer Service" have still not resulted in getting me the promised numbers/address to send back Internet

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Digital River continues with their dismal "Customer Service". They promised to resolve the issue whereby they billed my CC without permission, sent me a product I told them I did not want, billed me at 2X the price as Amazon, and now are, at best, slow walking resolution. I have no confidence that Digital River will do the right thing as they have not done so far, to date. Very Disappointing! IMO - Digital River is a company to avoid, if this is an example of their service.

This report was posted on Ripoff Report on 12/15/2012 01:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Digital-River/internet/Digital-River-Following-up-on-my-very-poor-experience-with-Digital-River-in-ordering-a-Nu-982568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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