• Report: #1008074

Complaint Review: Dinodirect

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  • Submitted: Sat, February 02, 2013
  • Updated: Mon, February 04, 2013

  • Reported By: christopher — Houston Texas United States of America
Dinodirect
Internet United States of America

Dinodirect dinodirect do not want to refund my money . I purchased a jacket and buttons were missing and it was too small so i requested a refund for a week now and they are stil trying to compensate me Internet

*UPDATE Employee: We will help you about this

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Hi i was filing this report because dinodirect is a total ripoff and they dont like refunding money until they are about to get sued . Its ridiculous i been emailing that for 7days now and they keep talking about compensation but i want a full refund but the product isnt the right size nor its in good shape to wear .the buttons are falling all off n they told me to go to a local store and buy new ones .its not right for a company to treat a customer like this and im getting fed up and loosing my mind

This report was posted on Ripoff Report on 02/02/2013 11:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dinodirect/internet/Dinodirect-dinodirect-do-not-want-to-refund-my-money-I-purchased-a-jacket-and-buttons-w-1008074. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

We will help you about this

AUTHOR: Asce - (United States of America)

Dear customer,
We do feel sorry about the inconvenience we caused to you.Please leave your order number (xxxxxx-DD) or contact us by the following ways. I am sure we will give you an acceptable solution if it is our product problem.
 
Email: cs-center@dinodirect.com.
Livehelp: http://www.dinodirect.com/customerhelp/?customtype=2 
Regards,
Dinodirect
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