• Report: #931399

Complaint Review: Dinodirect.com

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  • Submitted: Thu, August 23, 2012
  • Updated: Thu, August 23, 2012

  • Reported By: saaa — United States of America
Dinodirect.com
Findlay, New Mexico United States of America

Dinodirect.com Dinodirect.com will never deliver your order Findlay, New Mexico

*UPDATE Employee: Dinodirect will offer you the best solution

*UPDATE Employee: Dinodirect will offer you the best solution

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Never use Dinodirect.com.


I have placed order July 23 and my credit card was charged very quickly. But I have never received that order as of today (August 23). I have contacted them many times, but just replied with automated answer, just go the postal office to find the ordered package. That is it! Never care its customers. 


Dinodirect.com is not seriously responsible for its delivery. Only charge on credit card very quickly. 


If you place order with them, you need to expect two possible things: never receive your order or you have to waste your time to contact them. It is up to you whether or not you place an order with this site, but I don't recommend.


I will post my experience on many relevant sites.

This report was posted on Ripoff Report on 08/23/2012 07:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dinodirectcom/Findlay-New-Mexico-45840/Dinodirectcom-Dinodirectcom-will-never-deliver-your-order-Findlay-New-Mexico-931399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Dinodirect will offer you the best solution

AUTHOR: Asce - (United States of America)

Dear valued customer,
We are really sorry for the inconvenience our service may cause. Please leave your order number (xxxxxx-DD) or contact us by the following ways. I am sure we will give you an acceptable solution if it is our product problem. The shipping time to different coutries will be different. And if there is a tracking number you may track in on website. We would like to help you about this. Please try to contact us or send us the order number.

Email: cs-center@dinodirect.com.
Livehelp: http://www.dinodirect.com/customerhelp/?customtype=2

Regards,
Louis 
Dinodirect  
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#2 UPDATE Employee

Dinodirect will offer you the best solution

AUTHOR: Asce - (United States of America)

Dear valued customer,
We are really sorry for the inconvenience our service may cause. The shipping time will be different to different countrys. You may check about the shipping time about the package here:http://www.dinodirect.com/help/standard-preparing-time-and-shipping-time/. Would you please offer us the order number to have a check? We will offer you the best solution.
Have a nice day!

Regards,
Louis
Dinodirect
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