- Report: #969471
Report - Rebuttal - Arbitrate
Complaint Review: DirecTV
DirecTV Denied services based on address?? Why even run my credit??? Internet
First of all, 10 DAYS HAD PASSED AND NO ONE FROM DIRECTV BOTHERED TO CALL AND TELL ME ABOUT THIS "PROBLEM WITH THE ACCOUNT". NO ONE CALLED ME TO INFORM ME NOT TO WAIT FOR A SERVICE PERSON TO INSTALL BECAUSE THEY WEREN'T SENDING ANYONE OUT. 10 DAYS PASSED AND NO ONE FROM DIRECTV TRIED TO REFUND MY MONEY BACK TO MY ACCOUNT.
When I inquired as to why my order was canceled they asked if I knew someone named "April". I said yes, she was my sister. They proceeded to tell me because she hadn't paid her bill, they were denying me service. Their reasoning was because I lived at the same address as she at some point. My sister and I, along with 8 other people lived at the same address at "some point". I lived at the same address as my sister for 1 year, and since have had my own address, while they all continued to live at the "address" for 2 more years. How can service be denied to someone not because of their credit, but because of their address?? When did this become law? I want proof this is lawful!!!!
This report was posted on Ripoff Report on 11/15/2012 01:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/DirecTV/internet/DirecTV-Denied-services-based-on-address-Why-even-run-my-credit-Internet-969471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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