- Report: #1076793
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Complaint Review: DirecTV
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For many years, we would lose our satellite service during the spring, summer and fall months, but would pay our $131 per month to them. We finally cancelled and turned in our key cards. They supposedly found a porn movie rental on the card from 6 years ago and billed us for it. We never ordered such a thing and I told them I wanted the bill removed. They refused. They then turned around and billed my credit card account without notification or permission. Lousy service and even worse customer service. They should have billed us 6 years ago so I could have dealt with it then. After all the money I paid them without service, they should have taken this small amount off the account. Don't use them -- awful service, awful customer service.
This report was posted on Ripoff Report on 08/18/2013 06:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/DirecTV/internet/DirecTV-DirecTV-is-a-Ripoff-Internet-1076793. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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