In 2012 I entered in to a contract with DirecTv,I was supposed to be given a discounted monthly rate for the first 12 month of a 24 month agreement. I was overcharged every month and had to call customer service every month.My programming changed almost monthly as they deleted channels from my package until,i was paying double for not even half of the channels,i had originally signed up for.
I planned on fulfilling my contract and disconnecting service,as I grew tired of the constant hassle.
I came home from work one day,to find I had new neighbors,I went next door to introduce myself and learned a technician had been on my property,that afternoon,and had hooked my new neighbors up to my dish. I did not give permission for this as I was plnning on giving DirecTv the boot in a few monts.
I called to complain and was told they dont share dishes.I must be mistaken! If you look out my balcony,clearly,I am not!!!Finally in January 2013,I had enough! neighbors be damned! (sorry)...Directv was OUT! I emailed and called them to disconnect service,they did not disconnect til March,I called constantly and asked what the problem was. Finally they disconnect and send a box for the return of equipment. I send everything back and wait for a final bill......I never get one. What I do get was an unauthorized charge of 260.00 to my credit card! I call and ask What the hell?...thay say 100.00 for raly canellation fee,15.00 for disconnect fee and 143.00 for 2 months service ,January-March......Are you kidding me????!
I call my bank and dispute,thay are no help.they say a merchant has the right to keep your info and charge any money owed.they ask can you prove you dont owe? do you have the final bill? I say NO,i dont,Directv didnt even give me a chance to see a bill...
Do not trust these peopl! they are shady and dishonest!What kind of company keeps finacial info without permission and charges without authorization.? This cant be legal!
Oh,and they refuse to remove the dish,said it was my responsibility!!
I am ripping that frigging thing down and then they can deal with my neighbors when they call them,pissed off,that they dont have service!