• Report: #727178

Complaint Review: Direct Air Airlines

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  • Submitted: Mon, May 09, 2011
  • Updated: Mon, May 09, 2011

  • Reported By: armymom — USA
Direct Air Airlines
1600 Oak Street, Siute B, Myrtle Beach, South Carolina United States of America

Direct Air Airlines Cancelled Flights without Compensation Myrtle Beach, South Carolina

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On Jan 8, 2011 purchased two roundtrip tickets to fly on May 13. On April 23rd received phone call that the flights were cancelled by corporate offices of Direct Air Airlines.  No explanation for the cancellation, our money will be refunded....today is May 9 and still no money.
 
Had to book new flights on shorter notice with different airline for $400 more. Direct Air does not have any way to contact them other than email!  Can't talk to anyone from corporate that can give you immediate assistance or answers. They have no concept of working in a timely fashion except to cancell flights.

We live on a fixed income and don't do much traveling so this trip was very important to us. We haven't seen our military son in well over a year and a half. They have no regard to keeping customers happy. This has put us in a financial turmoil. Never again will I ever try to book another flight with this company.

So word to the wise...Beware of Direct Air!!  This should be their new slogan.

This report was posted on Ripoff Report on 05/09/2011 07:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-Air-Airlines/Myrtle-Beach-South-Carolina-29577/Direct-Air-Airlines-Cancelled-Flights-without-Compensation-Myrtle-Beach-South-Carolina-727178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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