- Report: #285072
Report - Rebuttal - Arbitrate
Complaint Review: Direct Buy - The Sequoia Group Burbank, LLC / Rochelle Perry / Jay Tessel
Direct Buy - The Sequoia Group Burbank, LLC / Rochelle Perry / Jay Tessel2850 Ontario Street Burbank, California United States of America
Direct Buy - The Sequoia Group Burbank, LLC / Rochelle Perry / Jay Tessel Sold membership under false pretenses with false promises Burbank California
*Consumer Comment: It worked out quite well for me and my husband.
*Author of original report: Direct Buy of Burbank, CA - UPDATE
*Consumer Comment: You should be happy & count your blessings....
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It took 2 phone calls to reach Director of Member Services, Rochelle Perry, and she basically told me that the contract is fraudulent on November 14, 2007. If this is fraud it is fraud on behalf of the company because the sales person, Mr. Jay Tessel drew up the contract.
In my conversation with Ms. Perry she informed me that she has no choice but to cancel the contract. Ms. Perry also said that since the contract was drawn up incorrectly my mother and I would need to sign a new contact as two separate memberships in order for us both to use the services.
I think this is not only unsightly problem with selling practices, but is also a customer service issue. We are being penalized because a sales person sold a membership incorrectly. As a result, I choose not to deal with this company and I will inform as many people as I can about its shady selling and business practices.
We are asking for a full refund of all monies paid to Direct Buy and its financing company.
Elise Artesia, California
This report was posted on Ripoff Report on 11/15/2007 03:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-Buy-The-Sequoia-Group-Burbank-LLC-Rochelle-Perry-Jay-Tessel/Burbank-California-91504/Direct-Buy-The-Sequoia-Group-Burbank-LLC-Rochelle-Perry-Jay-Tessel-Sold-membership-285072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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