- Report: #380190
Report - Rebuttal - Arbitrate
Complaint Review: Direct Buy
Direct Buy6076 Okeechobee Blvd #16 West Palm Beach, Florida United States of America
Direct Buy Held order until membership ran out, in order to get new membership fee. West Palm Beach Florida
*Consumer Comment: Who actually got ripped off?
We were ok with the Palm Beach store closing when the home office frooze our membership until a new store would open.
The problem has come in that the new store is now open. My wife researched and selected an entertainment center for our new TV. We did find that Direct Buy was going to save us money and so my wife faxed the order to the Direct Buy location on Sept 27. Our membership was to run out at 12 midnight Sept 30. Now you would think that the order would be forwarded on Monday or Tuesday, however, they sat on it until Wednesday and then called my wife to tell her that our membership had expired and she would have to renew in order to place the order. Heres the really bummer part. It would cost me more then the $159 to get a lawyer involved for breach of contract on Direct Buy's behalf, but clearly this is breach of contract. We will never work with Direct Buy again.
Rob xxxxxxxxx Port St Lucie, Florida
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 10/10/2008 04:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-Buy/West-Palm-Beach-Florida-33417/Direct-Buy-Held-order-until-membership-ran-out-in-order-to-get-new-membership-fee-West-P-380190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.