ED Magedson – Founder
Direct Choice WarrantyP.O. Box 492727 Redding, California United States of America
Purchased my bumper to bumper, no deductable policy, in 2007. Had never put in a claim till 11/5/10 for a water pump. When I E-Mailed them to why I was turned down, was instructed to look under Leaks, as they were not cover. When I responded that Leaks were not on my contract. They responed look under Seals and Gasgets. When I responed Seals and gasgets were not on my contract. They responed look under Exclusions. As now they know I had a older contract with out all the restrictons they have on the new ones. I responded what under Excption was a water pump not covered. They did not awnser. I am a 100 % disabled vet and every dollar has to be used to it fullest. They are with out hornor, why are they still in bussness ? Well, I am at home all day, every day and I for one will make there day every day.
Consumer Relations Unit - California Department of Consumer Affairs
BBB Autoline Claim Intake
Make my day Direct Choice, you will get E-Mails, complants daily. I will call write, E-Mail, every and any one I can. Don't be supprised if 60 min, date line, DAV, congress man, and even your mother, and X mother in law.
This report was posted on Ripoff Report on 11/09/2010 08:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-Choice-Warranty/Redding-California-96049/Direct-Choice-Warranty-Consumer-Direct-Warranty-Services-Did-not-honor-bumper-to-bumper-wa-660206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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