• Report: #186619

Complaint Review: Direct Diet Pills

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  • Submitted: Fri, April 14, 2006
  • Updated: Fri, April 14, 2006

  • Reported By:Fallston Maryland
Direct Diet Pills
1033 State Road 436, Suite 201 Casselberry, Florida U.S.A.

Direct Diet Pills Ripoff, Misleading, No communication to customers Casselberry Florida

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I ordered a product from this company on 3/30/06 and within a few hours they sent me my order confirmation. Around 5 or 6 days later I checked their website and checked on my order using my order#, apparently my orginial order was denied by my physician, but they were sending me a something compariable in its place. HOWEVER, they never contacted the physician I listed on my order form. I also checked my checking account and noticed a hold had been placed on my account for the amount of the prescription.

I immediately started sending them emails stating I wanted to cancel my order and calling their customer service number. The phone was always busy, then I acutally spoke to someone and the computer system was conveniently down, and they never responded to one of my emails.

Today, is 4/14/06, and my account has been charged for the $amount$ of the prescription, however, I haven't received anything from them, NOR do I want to receive anything from them.

My next step is to contact the BBB and report this company to them.

I would appreciate any help you can give to resolve my situation.

Thank you in advance for time and help.
Sincerely,

Missy
Fallston, Maryland
U.S.A.

This report was posted on Ripoff Report on 04/14/2006 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-Diet-Pills/Casselberry-Florida-32707/Direct-Diet-Pills-Ripoff-Misleading-No-communication-to-customers-Casselberry-Florida-186619. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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