- Report: #682595
Report - Rebuttal - Arbitrate
Complaint Review: Direct E-Cig
Direct E-Cig2338 Immokalee Rd. #419, Naples Florida, 34110 Naples, Florida United States of America
Direct E-Cig directecig Warning: Company is falsely advertising their E-Cig product is a free trial and when paying for shipping, they later tell you you will be charged. Naples, Florida
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I ordered Direct E-Cig for my mother because she has emphysemia and she needs to quit smoking. I received my confirmation email on December 23, received a phone call on Christmas Eve regarding my order, was told the cost and that I had 14 days to let them know whether I wanted to continue or not. My mother did not get her order until January 5th, we had a death in the family and I could not get to my mothers to help her to interpret the instructions until almost a week later. By this time my account was debited for the $109 and some change. I feel they did not fully make me aware of how this was going down, I had seen the article on MSNBC who had in my opinion endorsed the product but should have made the consumer more aware of the technicalities. I feel that if my Mother had actually liked the product I would not be complaining except for the sneaky way in which Direct E-Cig gets your money whether you are satisfied or not. I now have 3 days to post mark the product back to Direct E-Cig and God only knows if my account will ever be rectified for the cost.
This report was posted on Ripoff Report on 01/14/2011 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-E-Cig/Naples-Florida-34110-1445/Direct-E-Cig-directecig-Warning-Company-is-falsely-advertising-their-E-Cig-product-is-a-f-682595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.