- Report: #612124
Report - Rebuttal - Arbitrate
Complaint Review: Direct Gardening
Direct Gardening1704 Morrissey Drive Bloomington, Illinois United States of America
Direct Gardening Division of House of Wesley Moldy plants and bad replacement policy Bloomington, Illinois
*Author of original report: called to ask for refund
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It took weeks to get my order, when I called they said it takes two weeks to process which does not include the shipping time. Ordered in late April received in last weeks of May.
Plants were unrecognizable because of mold.
Replacement policy says you must return the original shipping label in order to qualify. That was ok when I requested new blue fescue and garlic bulbs, but since then the blue oat grasss has rotted and died since planting, plants were in bad shape when I received them. Now I don't know how to get a refund since original label was already returned earlier.
Plants that I ordered were so small that there was no way they would ever had grown.
Would never recommend this company to anyone, on the contrary would tell everyone I know who gardens to not buy from Direct Gardening.
This report was posted on Ripoff Report on 06/09/2010 11:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-Gardening/Bloomington-Illinois-61704/Direct-Gardening-Division-of-House-of-Wesley-Moldy-plants-and-bad-replacement-policy-Bloo-612124. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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