- Report: #759305
Report - Rebuttal - Arbitrate
Complaint Review: Direct Gardening
Direct Gardening1704 Morrisset Dr Bloomington, Illinois United States of America
Direct Gardening Inconsistant guarantees given by customer service, refused refund. Bloomington, Illinois
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
By June 30th nothing had sprouted or grown so I emailed customer care. I was told to return the original shipping label along with a letter stating which plants did not grow and they would replace the plants. I did as requested. They have a refund policy of 14 days. It is impossible to tell after 2 weeks if the plants will grow so their refund policy is a joke. When I emailed to see about my replacements/refund I was emailed back saying that it was to late to issue either. Besides, I do not want any replacements as they would be no better than the originals.
I informed them I would be filing a report with the Attorney General and the BBB in their area.
Do not under any circumstances by from this company.
This report was posted on Ripoff Report on 08/01/2011 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-Gardening/Bloomington-Illinois-61704/Direct-Gardening-Inconsistant-guarantees-given-by-customer-service-refused-refund-Bloo-759305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.