- Report: #642372
Report - Rebuttal - Arbitrate
Complaint Review: Direct Gardening
Direct Gardening1704 Morrissey Drive Bloomington, Illinois United States of America
Direct Gardening The House of Wesley, Burgess Seed, Dutch Gardens, Inter-State Nurseries, Farmer Seed and Nursery, Four Seasons Nursery, Richard Owen Nursery / Exciting Gardens, Kelly Nurseries, Royal Dutch, Honeycree Direct Gardening is a SCAM! Rude! Slow! Moldy Decomposing plants! Doesn't honor replacements or refunds! Bloomington, Illinois
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
daylilies and hostas. I called them and told them that they looked
horrible and moldy and could I get replacements. They said that it was
normal for them to look like that and just to plant them. So I did.
After about a week I looked up reviews on Direct Gardening. I wish I
would have before I ordered. If i had I wouldn't have ordered from them.
So I called them up again and said I wanted a refund. I was told that I
had to wait 6 weeks to see if the plants would come up first. After
almost 6 weeks I called them again and said that all of the plants were
dead and that I wanted a refund. They then said I would have had to
gotten it within 2 weeks of receiving my order. I asked for one within
that time and was told I had to wait 6 weeks to see if the plants would
come up first. So they said to even get replacements I had to send in a
letter and the packing list. So i sent the packing list and a letter
stating that all of the plants were dead. I get a letter back in about a
week asking which plants were dead! DUH! I said all. I had put my phone
# on the letter to so all they had to do if they were that stupid and
could figure out which one all meant all they had to do was call. So I
call them up and said I want a refund. They again said it was too late
but I could get a replacement if I sent in my packing list and letter
asking for replacements. I said I just did and in my letter it said all
were dead and I got a letter back asking which ones were dead. The lady
said all isn't descriptive enough you have to list out each one that
died. I then filed a complaint with the BBB. the company sent me a
letter saying to send the packing list in and they will expedite the
handling of my replacements. That was on 8/28/2010. the next day I sent
them everything they asked for. I still on 9/16/2010 haven't heard
anything from them. Every time I call them i get a rude person who has
no idea what is going on.
This report was posted on Ripoff Report on 09/20/2010 07:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Direct-Gardening/Bloomington-Illinois-61704/Direct-Gardening-The-House-of-Wesley-Burgess-Seed-Dutch-Gardens-Inter-State-Nurseries-642372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.